Management N4 — Memo

November 2019 — N4 — Management

N4 2019 Nated Hospitality

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Q1— Section header —

1.1.5

1.2.5

1.3.5

1.4.10Herbestelvlak Korttermynbeplanning Terugvoering Posverryking Kitskos Enkodering Self verwesenliking Departementalisering volgens funksie

Q2— Section header —

2.1.1

2.1.2

2.2Die afdeling openbare skakelwese van die organisasie hanteer kommunikasie met die publiek. Betrekkinge met die staat. Die personeelafdeling hanteer arbeidsverhoudinge. Kommunikasie met aandeelhouers en die sakegemeenskap deur middel

2.3Samel tersaaklike inligting in. Bepaal doelwitte vir besluite. Ontwikkel alternatiewe oplossings. Evalueer die altern atiewe oplossings. Kies die beste alternatief. Stel die besluit in werking.

2.4Beplanning bevorder samewerking. Dit is belangrik vir die doeltreffende benutting van hulpbronne. Dit verplig bestuurders om vir die toekoms te beplan. Dit bevorder stabiliteit. Onsekerheid oor die toekoms maak beplanning moeilik.

2.6Planne behoort eenvoudig te wees sodat alle betrokkenes dit kan verstaan. Beskikbare hulpbronne moet volledig benut word voordat nuwe metodes oorweeg word. Planne behoort buigsaam te wees om by veranderende omstandighede

2.7Neem tydelike werkers met vakansie. Verleng die bedryfsure. Verander die spyskaart. [50]50

Q3— Section header —

3.1Lynorganisasiestruktuur (1\

3.2Slegs een persoon reik bevele uit; dus bestaan eenheid van bevel/gesag. Daar is ' n beperking op die aantal persone wat bevele van een persoon an ontvang (omvang van beheer is beperk\. Die gesag en verantwoordelikheid van elke werknemer word duidelik

3.3Eenheid van bevel/gesag bestaan. Gesag, verantwoordelikheid en aanspreeklikheid in die organisasie is baie spesifiek. Dit bevorder vinnige besluitneming. Behoefte aan affiliasie Minder kans op foutiewe besluite weens te min inligting.

3.9Voorraadopneming behoort gereeld plaas te vind. Werknemers se handsakke moet deurgesoek word. Installeer geslotekring televisie. Installeer dief wering in die stoorkamer. Vestig goeie betrekkinge tussen werknemers en bestuur.

3.1150

Q4— Section header —

4.1

4.2Toesighouding oor funksionele aktiwiteite Uitvoering van funksionele aktiwiteite soos ontvangs berging Bykomende dienste soos wassery, klerklike dienste Dra altyd toepaslike veiligheidstoerusting in die kombuis.

4.5.1Standaard is gewoonlik eerste klas. Maak voorsiening vir oornagbesoekers. Word privaat besit en bedryf Personeel gewoonlik beperk Maak meestal voorsiening vir ontbyt en aandete. Bied bykomende dienste.

4.6

Mark Allocation

Sections50 + 50 + 50 + 50 = 200 marks

Paper information

TitleMemo

SubjectManagement

LevelN4

Document typeMemorandum

Year2019

MonthNovember

Pages7

Downloads4

Examination context

Decade2010s

Years ago7y

SeasonSpring (SH)

Start dayFriday

Exam periodNovember 2019

Days since exam2,537

About Management examination preparation

This TVET examination resource can be used as part of a structured revision programme. Past papers are most useful when learners attempt questions independently, work within a realistic time limit, and review their answers afterwards.

How to use this resource for revision

A TVET past examination paper is most useful when it is treated as an active revision exercise. Try the questions yourself before checking the corresponding memorandum. Where you make an error, identify the reason — was it a knowledge gap, a calculation mistake, an interpretation issue, or an examination technique problem?

For stronger examination practice, complete the paper without unnecessary interruptions and keep track of the questions that take the most time. Afterwards, review the memorandum and separate knowledge gaps from mistakes caused by interpretation, calculation, structure, or examination technique.

understanding question requirements

applying subject knowledge

working under time constraints

checking answers

identifying revision priorities

A practical revision approach

Start by completing the resource without looking at the memorandum. Review incorrect and incomplete answers afterwards and make a short revision list based on the areas that caused difficulty.

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Pages7

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