Management N4 — Document

November 2018 — N4 — Management

N4 2018 Nated Hospitality

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1.1Verduidelik die volgende terme en gee

1.1.1Reward authority (2\

1.1.2Coercive authority (2\

1.1.3Expert authority (2\

1.1.4Legal authority (2\

1.1.5Roe (1\

1.1.6Enkelplan (1\

1.1.7

1.2

1.2.2Oudit en hersiening

1.2.4Mondelinge kommunikasie

1.2.5

1.3verantwoordelik is:

1.3.1Om gehaltemaaltye te lewer

1.3.2

1.3.4

1.4Kie beplanning stap KOLOM A te pas. Skryf slegs die letter (A H\ langs die vraagnommer (1.4.1

1.4.7die ANTWOORDBOEK neer. KOLOM KOLOM

1.4.7Is die beginpunt van alle ander beplanningsprosesse en sentreer rondom die rede vir die organisasie se bestaan epaal die huidige sterkpunte en swakpunte

1.5beskrywings. Skryf slegs die woord of term lang die vraagnommer (1.5.1

1.5.5\in die ANTWOORDBOEK neer.

1.5.1epaal die tussen personeellede v an die organisasie

1.5.2

1.5.3Duidelike doelwitte is belangrike motiveerders en moedig spanwerk aan

1.5.4ind vertikaal tussen die verskillende bestuursvlakke plaas

1.5.5

1.6beskrywing uit KOLOM B om by die voordele of nadele van personeelorganisasie in KOLOM A te pas. Skryf slegs die le tter

1.6.5die ANTWOORDBOEK neer. KOLOM KOLOM

1.6.5TWEE voordele van lynorganisasie TWEE nadele van lyn en personeelorganisasie funksionele organisasi

1.7Verduidelik die volgende terme:

1.7.1Staffing

1.7.2Tegniese va ardighede

1.7.3Interperso onlike vaardighede

1.7.4Konseptuele vaardighede

1.7.550

2.1en akkommodasie is gewild en word geniet ontspanne atmosfeer en buitelugaktiwiteite, veral as al die fasiliteite binne in die oord is.

2.1.1ast food outlet (1\

2.1.2Gee VYF voorbeelde van kitskos of wegneemafsetpunte. (5\

2.1.3(6\

2.1.4Identifis eer VIER werksgeleenthede wat in akkommodasie en kitskosafsetpunte aangetref word. (4\

2.2

2.3

2.4

2.5Beskryf breedweg VYF voordele van goeie luistervaardighede. (5\

2.650

3.1Bespreek die aksies wat betrokke is by bestuur se beplanningsproses. (6\

3.2ten einde seker. (6\

3.3verbeter. (3\

3.4Identifiseer VYF langtermyn isasie. (5\ 4090594

3.5Die eerste stap in die beheerproses is om standaarde te stel. Om realistiese standaarde te stel, moet bestuurders aandag skenk aan sekere toepaslike sleutelprestasiestandaarde. Noem hierdie standaarde.

3.6Identif iseer die vereistes waaraan prestasiemeting moet voldoen wanneer werklike prestasie gemeet word. (3\

3.7

3.8Gee VIER voordele van begrotingsbeheer. (4\

3.9

4.1Identif iseer VYF versperrings wat effektiewe beplanning kan strem. (5\

4.2

4.3

4.4Verduidelik die beginsels wat gevolg moet word om effektiewe kommunikasie (4\

4.5Verduidelik die eienskappe (5\

4.6ee DRIE redes hoekom delegering (3\

4.7Verduidelik die beginsels van delegering. (5\

4.8

4.9

Mark Allocation

Total150 marks

Sections50 + 50 + 50 + 50 = 200 marks

Paper information

TitleDocument

SubjectManagement

LevelN4

Document typeQuestion paper

Year2018

MonthNovember

Pages8

Downloads5

Examination context

Decade2010s

Years ago8y

SeasonSpring (SH)

Start dayThursday

Exam periodNovember 2018

Days since exam2,901

About Management examination preparation

This TVET examination resource can be used as part of a structured revision programme. Past papers are most useful when learners attempt questions independently, work within a realistic time limit, and review their answers afterwards.

How to use this resource for revision

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For stronger examination practice, complete the paper without unnecessary interruptions and keep track of the questions that take the most time. Afterwards, review the memorandum and separate knowledge gaps from mistakes caused by interpretation, calculation, structure, or examination technique.

understanding question requirements

applying subject knowledge

working under time constraints

checking answers

identifying revision priorities

A practical revision approach

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