Office Practice N5 — Memo

June 2019 — N5 — Office Practice

N5 2019 Nated Business

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Questions — A Preview of What to Expect in the Document

This section provides a quick preview of questions from the document. It may not display every question or the complete wording of each one. For the full content, including diagrams, tables and other information, view the original PDF above.

Q1— Section header —

1.1.10POLC Visitors register Hourly rate system Planning Remittance register Human resource Overtime Clock card Fixed deposit

1.2.10

1.3.1050

Q2— Section header —

2.1PETTY CASH VOUCHER NO: 001 DATE: 06 JUNE 215 Required f or Amount Magazine for waiting area or room R75, TOTAL: R75,

2.3Metropolitan Area Network (MAN\ This is the same kind of network as LAN . The only difference is that the network stretches over larger area, e.g. connecting computers in different buildings.

Q3— Section header —

3.1To define, introduce and strengthen the purpose of the business To organise the staff, materials and other resources To inform, train and educate the staff To motivate the staff so that they deliver their best

Q4— Section header —

4.1Help to develop junior staff by teaching them skills such as clear goals and have a vision Proper communication, negotiation skills, presentation kills tc. Assure the staff that you trust them by authori

4.2

4.3Set follow up target dates to ensure that tasks are finished n time Ensure that t he planning schedule adhered to as far as possible Tasks must be evaluated according to standards and requirements Evaluation must be done intermittently so that

Q5— Section header —

5.1Suspected fractures If the person is seriously injured, for example to the back or head, the patient should not be moved unless in cases of other dangers such as like

5.2

5.3Slippery and worn tre ads on a staircase Worn and torn carpets as well as small loose carpets with curling corners Slippery floors because of polish or spilled liquid Frayed electrical wires and cables that

Q6— Section header —

6.1Always greet a client in a friendly way, with a smile Listen with attention and with interest to what is being said Be patient and tolerant and speak in a pleasant voice Use positive words, expressions and bo

6.3Garage card Petrol card Company card Smart card Prioritise your work Delegate some tasks, but remember that you are still accountable and responsible for the delegated task Extend your working day for the time that you are under pressure by

Q7— Section header —

7.1.2Gathers information about a market and uses it to make marketing decisions. Is the science that studies the relationship between worker , the furniture and equipment they

7.2

7.3Prepare the documents for the file Index each document to be placed in its file Code the paper by marking caption se cross referencing Do preliminary sorting of the documents for filing The back should be slightly bent forward, because sitting in an upright

Topics Identified

Business EnvironmentsForms of OwnershipBusiness FunctionsBusiness Plan

Mark Allocation

Sections50 + 30 + 30 + 30 + 30 + 30 = 200 marks

Paper information

TitleMemo

SubjectOffice Practice

LevelN5

Document typeNated Business

Year2019

MonthJune

Pages7

Downloads4

Examination context

Decade2010s

Years ago7y

SeasonWinter (SH)

Start daySaturday

Exam periodJune 2019

Days since exam2,690

About Office Practice examination preparation

This TVET examination resource can be used as part of a structured revision programme. Past papers are most useful when learners attempt questions independently, work within a realistic time limit, and review their answers afterwards.

How to use this resource for revision

A TVET past examination paper is most useful when it is treated as an active revision exercise. Try the questions yourself before checking the corresponding memorandum. Where you make an error, identify the reason — was it a knowledge gap, a calculation mistake, an interpretation issue, or an examination technique problem?

For stronger examination practice, complete the paper without unnecessary interruptions and keep track of the questions that take the most time. Afterwards, review the memorandum and separate knowledge gaps from mistakes caused by interpretation, calculation, structure, or examination technique.

understanding question requirements

applying subject knowledge

working under time constraints

checking answers

identifying revision priorities

A practical revision approach

Start by completing the resource without looking at the memorandum. Review incorrect and incomplete answers afterwards and make a short revision list based on the areas that caused difficulty.

File details

File size213.8 KB

Pages7

Archived on8 September 2026

File age47d

ContributorFreeMode

Fingerprint929A53B5B5DB

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