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Q1— Section header —
1.1Give any SIX causes of slip ping and fall ing in the workshop. (6\
1.2Indicate whether the following statements are TRUE or FALSE. Write only true or false
1.2.10\in the ANSWER BOOK.
1.2.1Damage to equipment is one of the results of an accident
1.2.2It is very important to have a housekeeping checklist.
1.2.3Rubbish must be placed in properly marked containers, which should be emptie on a daily basis.
1.2.4Suffocation is an example of non work related accidents.
1.2.5A f irst degree burn involves only th e outer layer of the skin.
1.2.6Empty gas bottles should be stored in the office of the workshop supervisor, so that no one sees them as they can be a source of danger.
1.2.7Lubrication of machinery should only be done by the workshop manager.
1.2.8Oxygen, heat and water are all three basic elements for fire.
1.2.9Cleaning and storing tools is NOT part of good housekeeping.
1.2.10
1.3State FOUR activities i.e. what you would DO\ when treating a person with major burns, while waiting for emergency medical help to arrive on the scene
Q2— Section header —
2.1Briefly describe the following terms as used within pension fund and provident fund schemes
2.1.1Death benefits
2.1.2isability benefits
2.1.3
2.2Medical aid schemes help members to pay for their health needs when the need a rises. Name FOUR medical aid schemes that are commonly used in South Africa. (4\
2.3State FIVE benefits you can claim from the Unemployment Insurance Fund. (5\ [15]15
Q3— Section header —
3.1
3.2Give the characteristics of a large company. (5 1\ (5
3.3Name FOUR different for ms of decentralisation. (4\
3.4Name TWO types of communication commonly used in organisations. (2\
3.5Give THREE examples of internal communication in an organisation. (3\ [20]20
Q4— Section header —
4.1Compl ete the following paragraph on warranties and guarantees by choosing the correct word or words from those given in brackets. Write only the word or words next to the question number (4.1.1
4.1.5
4.2Give FOUR advantages of buying at large supermarkets. (4\
4.3Name SIX essentials to bear in mind whe n drawing up a personal budget (6\ [15]15
Q5— Section header —
5.1and these drugs can have harmful side effects and can ultimately lead to death. Name SEVEN types of drugs that the youth of today are exp osed to on a daily basis. (7
5.2A s upervisor play a very important role in managing as well as motivating the workers at all times. Give HREE benefits of a supervisor
5.3
Q6— Section header —
6.1A grievance may be described as any discontent or dissatisfaction that the workers have in the workplace that affects their performance. Give FIVE sources of employee grievances. (5\
6.2Trade unions are there to protect the workers. State SIX functions of a rade union. (6\
6.3Various options are given as possible answer to the following questio Choose the answer and write only the letter (A D\ next to the question number (6.3.1
6.3.4\in the ANSWER BOOK.
6.3.1Industrial relation covers the areas of
6.3.2There are different types of rade unions. Which ONE of the following is NOT type of rade union?
6.3.3Which ONE of the following is NOT form of industrial dispute? Strike Lock
6.3.4The meaning of the acronym COSATU Confederation of South African Trade Unions