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Q1— Section header —
1.1.10True True False True True False True False True
1.2.1040
Q2— Section header —
2.1Retrenchment occurs when the service of a n employee is terminated due to market losses and o ther economic factors Lay
2.2Reducing or totally stop ping shift work Laying off people temporarily Clos ing down some parts of the organisation temporarily
2.4Negotiation (conciliation\ Two parties sit down and talk to work out a win win agreement There is n o third party involvement Mediation Negotiation has failed
2.5List all types of misconduct and corresponding sanction Link misconduct to existing company rules Be clear and accessible Use simple language to make the process understandable to everyone involved Make sure that the employees know all the steps in the process
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3.1.1Employees demand better wages, hours and working conditions.
3.1.2Employees try force employer to recogni e and deal with union
3.1.3ther unions strike in solidarity with initiating trade union customers and suppliers.
3.1.4Employees stop work ing out of sympathy for one or more colleagues who have been treated unfairly.
3.1.5nly a few employees in key positions or strategic sections strike.
3.1.6
3.2Overtime arrangements Different types of leave arrangements Performance management Outsourcing arrangement Employee behaviour Employer conduct Employee duties at work To contain (prevent\ issues in dispute at the earliest possible stage before
3.4Picketing peaceful method to publici e strikers actions It encourages others to join the strike action Picket s occupy positions in front or at the
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4.1To c orrect unacceptable behaviour To a dopt a progressive approach to workplace discipline Make sure that the truth of the matter comes out Determine whether the employee knew about it
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5.1CENTRALISED DECENTRALISED ecognition agreement must be in place ecognition agreement is not a requirement but is strongly advised Collective bargaining takes place, meaning that unions will bargain on
5.2Integrative bargainin Attitudinal structuring Cultural differences Racial differences New management techniques Misuse of power Shortage of effective personnel Lack of physical resources New
5.5The l abour ppeal ourt hears appeals resulting from findings of the abour ourt.
Q6— Section header —
6.1CONFLICT INDICATOR DEFINITION SYMPTOMS Alienation Distance between worker and his her work, fellow workers,
6.2A recognition agreement is a collective agreement hat aims to provide a framework n which various parties operate o keep contact with one another nd to preserve industrial peace in an organisation
6.3SUBSTANTIVE PROCEDURAL Leave agreement Overtime agreement Workplace health and safety agreement Dismissal procedure Strike procedure
6.4Discipline is an action or behaviour from the authority in a social system aimed at stopping a member's behaviour where such behaviour threatens to disrupt the functioning of the system (4\ [40]40