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Q1— Section header —
1.1Indicate whether the following statements are TRUE or FALSE by writing only 'True' or 'False' next to the question number (1.1.1
1.1.10\in the ANSWER BOOK.
1.1.1Lockout is defined as an employer temporarily withholding work from an employee.
1.1.2Picketing is a peaceful method to publici e strikers actions and encourag others to join
1.1.3The state represents the employee at the workplace.
1.1.4A g slow action is a way of withholding labour which affects production without actually stopping the operation of
1.1.5A d ispute is a continuous disagreement between an employer, employees and their unions regarding any matter of common
1.1.6Distributive bargaining refers to organisations that facilitate the negotiation process between unified employees and employers on matters such as working conditions and wages.
1.1.7A p roduct boycott is an action aimed at consumers and entails stopping consumers from buying a product or using a service provided by the employer.
1.1.8ispute of right is an interactive process aimed at a fair, reasonable and mutually acceptable positioning of one party in the interaction with anot her party.
1.1.9Centralised bargaining occurs at centralised level.
1.1.10
1.2Various options are given as possible answers to the following questions. Choose the answer and write only the letter (A D\ next to the question number (1.2.1
1.2.10in the ANSWER BOOK.
1.2.1Collective industrial actions are strike s. wages
1.2.2Which ONE of the following is a consequence of an unprotected strike? Coll ective agreement
1.2.3An objective of a grievance procedur e: Upward communication Negative communication
1.2.4An example of dispute of right
1.2.5haracteristic of conflict voidance
1.2.6The element that form part of economic factors
1.2.7An outcome of collective bargaining Grievance agreement Bargaining
1.2.8eason why communication within an organisation is important
1.2.9Purpose of strike actio ns: Industrial action
1.2.10Circumstance that lead to retrenchment
Q2— Section header —
2.1Distinguish between retrenchment and lay off. (2 2\
2.2
2.3
2.4Differentiate between negotiation mediation and arbitration (10\
2.540
Q3— Section header —
3.1Define each of the following types of strikes
3.1.1Economic strike
3.1.2Recognition strike
3.1.3Secondary strike
3.1.4Solidarity strike
3.1.5Strategic strike
3.1.6
3.2
3.3
3.4Explain the term picketing (4\ [40]40
Q4— Section header —
4.1
4.2
4.340
Q5— Section header —
5.1Tabulate the differences between centralised bargain ing and decentralised bargaining (5
5.2
5.3List EIGHT main causes of conflict in South African workplaces (8\
5.4
5.5Explain the term labour appeal court (2\ [40]40
Q6— Section header —
6.1Tabulate conflict indicators, definitions and symptoms relating to the workplace. (18\
6.2
6.3Tabulate FOUR examples of substantive agreements and procedural agreements
6.4Explain the term discipline (4\ [40] TOTAL SECTION B: GRAND TOTAL: 16040