Labour Relations N6 — Document
June 2018 — N6 — Labour Relations
N6
2018
Nated Business
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Q1— Section header —
Q1— Section header —
1.10\the ANSWER BOOK.
1.1Company procedures are needed to convert special needs into satisfactory outputs
1.2Procedural agreements can include, amongst others, the working conditions of the employees
1.3Conflict is a normal and natural part of our workplace and personal l ives which assist in bringing change
1.4Any change in working patterns could indicate conflict which could be directed against the employee
1.5Co llective bargaining is vital in ever changing economic, social and political conditions
1.6The recog nition agreement stipulates the parameters within which it will be conducted
1.7A dispute of right is more dynamic than dispute of interest
1.8An arbitrator imposes the settlement that become binding on both parties concerned
1.9La bour court may order the payment of just and reasonable compensation for analysis attributable to strike
1.10A picket may occur in any place the public has access to but must be outside the premises of the employer (10 [1 0]
Q2— Section header —
2.10\in the ANSWER BOOK.
2.1Accommodating means to be unassertive co operative
2.2Choose the INCORRECT ONE Rights are ensured by customary practices. contract of employment.
2.3The aim is to resolve internal conflicts through Distributive bargaining Cooperative bargaining.
2.4Cutting costs include 1. working short time. cutting o vertime.
2.5It specifies more serious transgression Informal verbal warning.
2.6Which ONE is part of the notice of a disciplinary hea ring:
2.7This typ e of industrial action is aimed at consumers Picketing
2.8He listens and investigates the demands and counter demands on both sides
2.9It is type of strike that is triggered by an incident on the shop floor Wildcat strike
2.10It is an official set of s tandards and rules of an organis ation to which employees must adhere
Q3— Section header —
3.10\in the ANSWER BOOK. COLUMN A COLUMN B .1 .2
3.10Pe rsonal conflict Alienation Competing Distributive bargaining Negotiator Democratic organis ational structure Shop steward
Q4— Section header —
2.10\in the ANSWER BOOK economic conciliation boards legal system internal environmental subsystem
4.10Its examples are product market and labour market. The State may take certain actions to protect the community. It affects the inputs and outputs of the industrial relation system by common law. This is a continual interaction between
5.1Define collective bargaining (4 2\ (8\
5.2Union members em barked on an unprotected strike' List EIGHT requirements of a protected strike (8 2\
5.3Describe THREE benefits of a briefing group. (3 2\ (6\
5.4Name FIVE functions of collective bargaining. (5 2\ 10 [4 0]
Q6— Section header —
6.1Different iate between an individual grievance and a collective grievance. (2 2\ (4\
6.2List THREE possible causes of conflict. (3\
6.3According to the labour relations system feedback is very important. Brief ly discuss the importance of feedback. (3
6.4Syamthanda decided to embark on a go slow. Discuss this type of industrial action under the following headings:
6.4.1Definition of a go slo
6.4.2Name THREE advantages of a go slow. (3 2\
6.5Name FOUR aims of dispute resolution. (4 2\
6.6Define bargaining council (3\
6.7Briefly discuss the FIVE steps of grievance procedure. (5 2\ 10
Q7— Section header —
7.1List FOUR aims of disciplinary proced ure. (4 2\
7.2Briefly differentiate the following types of sanctions:
7.2.1 Termination of service
7.2.2 Transfer
7.2.3 Demotion
7.2
8.1Define the following terms:
8.1.1 Dispute
8.1.2Strike (3 2\ (6\
8.2There are two kinds of dispute. What kind of dispute did Ruth experience? Motivate your answer. (2 2\ (4\
8.3List THREE advantages of a democratic organis ational structure. 8. Cost of strike can be either public or private.
8.7Before retrenching an employee the employer should first investigate all other possible means. List THREE alternatives to retrenchment. (3\ [40] (411048640
Q9— Section header —
9.1Define the following terms:
9.1.1Grievance
9.1.2Workplace conflict (2\
9.2The main purpose of the trade union is to bargain for the better working conditions of employees. With reference to the above statement:
9.2.1List THREE substantive agreements. (3\
9.2.2List TWO procedural agreements. (2\
9.3Describe FOUR conflict indicators. (4 2\ (8\
9.4List FOUR institutions for dispute resolution. (4\
9.5Briefly discuss FOUR functions of wor kplace forums. (4 2\ (8\
9.6Discuss FIVE roles of the shop steward committee (5 2\ (10\ [40] TOTAL SECTION B: GRAND TOTAL:40
Topics Identified
3
Business EnvironmentsForms of OwnershipLeadership
Mark Allocation
Total160 marks
Sections10 + 10 + 40 + 40 = 100 marks
Paper information
TitleDocument
SubjectLabour Relations
LevelN6
Document typeQuestion paper
Year2018
MonthJune
Pages11
Downloads3
Examination context
Decade2010s
Years ago8y
SeasonWinter (SH)
Start dayFriday
Exam periodJune 2018
Days since exam3,054
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