Computer Hardware And Software NCV Level 3 — Memo
November 2022 — NCV Level 3 — Computer Hardware And Software
NCV Level 3
2022
NCV IT
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Q1— Section header —
1.1010
Q2— Section header —
2.1False hermal paste should be applied on top of the CPU between the CPU and the heat sink
2.2True oth RAM modules and laptop batteries are considered customer replaceable units.
2.5False [10]10
Q3— Section header —
3.10(10 [10] TOTAL SECTION A:10
Q4— Section header —
Q5— Section header —
5.1Record actions Return system to user comp uter can act as both a server and client Computers are equal in status
5.3.4Printed circuit bo ard. Arithmetic logic u nit Static random access me
5.4.1This is the most common power supply on the market today. It includes a second motherboard connector to provide dedicated power to the CPU.
5.4.2This was originally designed for network servers
5.4.3
5.5Solid state dr ive (2\
5.6Solid state drives (SSD\ store data as electrical charges in semiconductor flash memory. This makes SSDs much faster than magnetic HDDs. SSDs have no moving parts , make no noise, are more energy efficient, and produce less
Q6— Section header —
6.1Review the software specifications Determine the feasibility of the specifications. Estimate the time and resources required. Specify milestones.
6.2TIME AND RESOURCE ESTIMATION FOR SOFTWARE INSTALLATION Client details Assigned technician Due date
6.3Dust, d irt and heat Build up of dust and dirt inside computer creates insulation which causes generated heat to increase and components overheat Moisture or humidity Too little moisture can result in an increase in static
6.4On storage media distributed with the device on purchase. Download drivers from a trusted si te, preferably the manufacturer' s website (Any ONE (1\
Q7— Section header —
7.1To test how the system processing time. Load testing To test how the system will behave when the load is increased to its specific unit Stress testing To test the breaking point of the system Reliability testing
7.2Sanity tests Test deliverables are the test artefacts that are given to the stakeholders of a software project during the SDLC ( software development life c ycle\
Q8— Section header —
8.1.1Reduces potential hardware and software problems educes computer downtime Decreases repair costs Decreases t he number of equipment failures Improves data protectio
8.1.2aking care of hardware components by cleaning them using preferred cleaning materials. Software preventative m aintenance aking care of computer programs by updating and scanning them for viruses.
8.2.1
8.2.2Permission to work on the co mputer without a current backup available Release from liability if data is lost or corrupted. Ask direct q uestions to gather information. Do not use industry jargon. not talk down to the customer.
Q9— Section header —
9.1.1customer service lev el agreement (SLA\ includes exact details of the service expected by the customer; provisions of the service availability; standards for each level of service; each party's responsibilities;
9.1.2Social edia Emails Chat bots (4\
9.1.3Advice or help given by someone who has studied a particular field thoroughly or who is very skilled at a particular job. (1\
9.2Print to file Print to PDF Print to XPS Print to image (5\ [16]16
Q10— Section header —
10.1Arrange time to be at the destination office or building so that someone will be there to receive. Get clearance from your manager. Write down serial numbers of components in case of damage or theft. Make sure all the components have been packed.
10.2.1built in or stand alone camera that captures still images and video on a computer. Webcams are commonly used for video conferencing and for online video streaming.
10.2.2s a device that translates sound vibrations in the air into electronic signals or scribes them to a recording medium. Microphones enable many types of audio recording devices for purposes including communications of many kinds, as well as music
10.2.3A cordless mouse, also called a wireless mouse, is a mouse that connects to a computer without the use of wires , instead, the mouse uses some manner of wireless technology, like Bluetooth, RF, or infrared radio waves.
Topics Identified
4
Business EnvironmentsForms of OwnershipBusiness FunctionsBusiness Plan
Mark Allocation
Sections10 + 10 + 10 + 20 + 25 + 14 + 23 + 16 + 12 = 140 marks
Paper information
TitleMemo
SubjectComputer Hardware And Software
LevelNCV Level 3
Document typeNCV IT
Year2022
MonthNovember
Pages8
Downloads4
Examination context
Decade2020s
Years ago4y
SeasonSpring (SH)
Start dayTuesday
Exam periodNovember 2022
Days since exam1,441
About Computer Hardware And Software examination preparation
This TVET examination resource can be used as part of a structured revision programme. Past papers are most useful when learners attempt questions independently, work within a realistic time limit, and review their answers afterwards.
How to use this resource for revision
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For stronger examination practice, complete the paper without unnecessary interruptions and keep track of the questions that take the most time. Afterwards, review the memorandum and separate knowledge gaps from mistakes caused by interpretation, calculation, structure, or examination technique.
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A practical revision approach
Start by completing the resource without looking at the memorandum. Review incorrect and incomplete answers afterwards and make a short revision list based on the areas that caused difficulty.
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