Computer Hardware And Software NCV Level 3 — Document
November 2022 — NCV Level 3 — Computer Hardware And Software
NCV Level 3
2022
NCV IT
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Questions — A Preview of What to Expect in the Document
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Q1— Section header —
1.10\in the ANSWER BOOK.
1.1dentify the image below. Plotter
1.2dentify the image below. Portable
1.3dentify the image below. Printer Computer
1.4dentify the image below. CRT monitor
1.5dentify the image below. Keyboard Touchpad
1.6A milestone is a point which if set
1.7dentify the image below. Microphone
1.8dentify the image below. Virtual reality headset
1.9dentify the image below. Touchpad Mouse
1.10dentify the image below. Webcam Digital SLR
Q2— Section header —
2.5\in the ANSWER BOOK. Give ONE reason for each answer.
2.1Thermal paste should be applied after installing the CPU heat sink.
2.2A computer can only cause a fire hazard if plugged into a wall socket.
2.3Software for peripheral supplied by the manufacturer rarely include device drivers for the make and model of the peripheral.
2.4Laptop RAM modules are considered to be CRU.
2.5Diagnostic software is only available for hardware problems. (5 2\ [10] 1004101310
Q3— Section header —
3.10\in the ANSWER BOOK. COLUMN A COLUMN B
3.10are two safety hazards when dealing with laser printers Specify procedures for dealing with potentially hazardous materials Cleaning t he inside of a computer reduces A second stage or step in
Q4— Section header —
Q5— Section header —
5.1Name any THREE steps in implementing solutions. (3\
5.2The image below depicts a peer to peer network configuration. State THREE characteristics of a peer to
5.3Write the following acronyms in full
5.3.1PCB
5.3.2ALU
5.3.3SRAM
5.3.4
5.4Describe the foll owing power sup ply form factors.
5.4.1ATX 12V
5.4.2EPS 12V
5.4.3
5.5What is an SSD (2\
5.6Explain how an SSD work (2\ [20]20
Q6— Section header —
6.1State FOUR factors that one would consider when planning software installation for clients. (4\
6.2Draft a sample form that one will use for both time estimation and required resource determination or identification. (10\
6.3
6.4What advice would you gi ve your clients on where to find software drivers for their peripherals? (1\ [25]25
Q7— Section header —
7.1
7.2State TWO types of isolation tests. (2\
7.3Explain what is meant by test deliverables (2\ [14] 1004101314
Q8— Section header —
8.1Good IT professionals understand the importance of regular and systematic inspection, cleaning, and replacement of worn parts, materials, and systems. This is called preventative m aintenance.
8.1.1List any SIX benefits of preventative maintenance. (6\
8.1.2List and briefly explain THREE types of preventative maintenance (3 (6
8.2One of the most critical precautions to be undertaken before troubleshooting technical computer problems is data bac kup. Data backup is a copy of the data
8.2.1
8.2.2If no data back up has been made, it is essential that the owner of a computer and a technician assigned to troubleshoot a computer both sign a liability release form. Which aspects should a liability release form cover?
Q9— Section header —
9.1An IT support contract is an agreement between two parties in which one party will provide IT or information technology services in exchange for payment. Contracting IT support means that one will be hiring an outside service to
9.1.1Discuss THREE types of service level agre ements (3 2\ (6\
9.1.2Name FOUR support request channels that clients can use to request support from the IT help de sk. (4\
9.1.3Define expert he lp (1\
9.2Virtual printing does not send a print job to a printer within your local network. Instead, the print software either sends the job to a file or transmits the information to a remote destination in the cloud for printing.
Q10— Section header —
10.1List SIX features of proper dispatch procedure of a computer. (6\
10.2Describe the features of the following input devices
10.2.1Webcam
10.2.2Microphone
10.2.312
Topics Identified
1
Leadership
Mark Allocation
Total120 marks
Sections10 + 10 + 10 + 10 + 20 + 25 + 14 + 23 + 16 + 12 = 150 marks
Paper information
TitleDocument
SubjectComputer Hardware And Software
LevelNCV Level 3
Document typeQuestion paper
Year2022
MonthNovember
Pages11
Downloads4
Examination context
Decade2020s
Years ago4y
SeasonSpring (SH)
Start dayTuesday
Exam periodNovember 2022
Days since exam1,440
About Computer Hardware And Software examination preparation
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