Management Practice Supplementary NCV Level 4 — Memo

February 2020 — NCV Level 4 — Management Practice Supplementary

NCV Level 4 2020 NCV Business

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Q2— Section header —

2.1.1Business objec tives are those goals or end results the business wants to achieve in order to be successful. (2\

2.1.2Senior management or the owner of the business (1\

2.1.3Money Money must be available to pay for the resources needed to do the required work. Start up capital, bank loans and profit Information These include information from the internet, books and newspapers or from people who have studied certain subjects

2.2It is heavily influenced by inv estors in the business and guide strategic decision making throughout the business.

2.3STEP 1: STEP 2: STEP 3: STEP 4: STEP 5: STEP 6: STEP 7: STEP 8: Gather the raw material

Q3— Section header —

3.1.1rain and develop staff Customer focused Com petition Technology Political reason Economic reasons Social reason Participation and involvement

3.2.1Democratic or articipative leadership style (1\

3.2.2They share the responsibility with the superior and also try to safeguard him. Provides organisational stability by raising the morale and attitudes of employees. It is a highly motivating technique as

3.2.3Coercive leadership It involves influencing others by using the ability to punish them if they do not act as the leader wish or if they make mistakes

4.5

Q5— Section header —

5.1.1is first stage of chang e involves preparing the organis ation to accept that change is necessary, which involves breaking down the existing status quo before you can build a new way of operating

5.1.2This stage is where people begin to resolve their uncertainty and look for new ways to do things. People start to believe and act in ways that support the new direction.

5.1.3This stage help people and the organisation to internalise or institutionalise the changes. This means making sure that the changes are used all the time and are inc orporated into everyday operations.

5.2.1mplementation of affirmative action policy to ensure equitable representation in all occupational categories and leve ls in the workforce. A diverse workforce representing the whole labour market and not only one or two cultur

5.2.2Working conditions that meet acceptable minimum standards, such as a healthy and safe work environment Policy changes in terms of minimum work hours, hours' overtime and payment accordingly, specific meal interval time,

5.3.1Business code of conduct is a set of rules and standards written for a business's employees. It is a guideline for employees o n how to act and how to make decisions that affect the stakeholders of a business and must be made a formal part of a business's policies

5.4Low level of education and skills Poor communication Not being consulted Low trust Lack of competence 30] TOTAL SECTION B: GRAND TOTAL:

Topics Identified

Business EnvironmentsForms of OwnershipLeadership

Mark Allocation

Sections30 + 30 = 60 marks

Paper information

TitleMemo

SubjectManagement Practice Supplementary

LevelNCV Level 4

Document typeNCV Business

Year2020

MonthFebruary

Pages8

Downloads4

Examination context

Decade2020s

Years ago6y

SeasonSummer (SH)

Start daySaturday

Exam periodFebruary 2020

Days since exam2,443

About Management Practice Supplementary examination preparation

This TVET examination resource can be used as part of a structured revision programme. Past papers are most useful when learners attempt questions independently, work within a realistic time limit, and review their answers afterwards.

How to use this resource for revision

A TVET past examination paper is most useful when it is treated as an active revision exercise. Try the questions yourself before checking the corresponding memorandum. Where you make an error, identify the reason — was it a knowledge gap, a calculation mistake, an interpretation issue, or an examination technique problem?

For stronger examination practice, complete the paper without unnecessary interruptions and keep track of the questions that take the most time. Afterwards, review the memorandum and separate knowledge gaps from mistakes caused by interpretation, calculation, structure, or examination technique.

understanding question requirements

applying subject knowledge

working under time constraints

checking answers

identifying revision priorities

A practical revision approach

Start by completing the resource without looking at the memorandum. Review incorrect and incomplete answers afterwards and make a short revision list based on the areas that caused difficulty.

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Archived on8 September 2026

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