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Q1— Section header —
1.10\in the ANSWER BOOK.
1.1Affec tive aims refer to changed emotions and beliefs (attitudes\.
1.2Burnout is when an individual becomes exhausted, suffer from depression and ha a mental breakdown.
1.3Reactive training means that training takes place after a need has been identi fied
1.4Stress means that we feel and think that we cannot handle aspects of a particular situation.
1.5A facilitator is someone who guides and helps with the learning process.
1.6Psychomotor abilities refer to the needs at an individual le vel.
1.7Macro level of needs refer to non technical training needs.
1.8Technical skills are also referred to as sequencing.
1.9Empathy means that a person has the ability to do something.
1.1020
Q2— Section header —
2.10\the ANSWER BOOK. COLUMN A COLUMN B
2.32. 2. 2. 2.
Q3— Section header —
3.1State any FIVE factors that would indicate to the training manager that a need or training exists (5 2\ (10\
3.2Name TEN factors to be considered during the selection of training media. (10\
3.3Training programmes should be evaluated. ive FIVE evaluation guidelines that should be considered when evaluating training. (5
3.4hat value do es training media old for the trainee? (5
Q4— Section header —
4.1The venue where training take place should be suitable and comfortable, since the trainees will be spending a number of hours in the room. List TEN items that would be included in a checklist on
4.2Give NINE steps to be followed when developing competency based modular training. (9 2\ (18\
4.3Briefly define the term objective (2\
4.4Name SEVEN different types of individual training needs that could b identified during the determination of needs. (7\
4.5State the formula that is used to determine training needs at an individual level. (3\ [40]40
Q5— Section header —
5.1Name TEN items that would be included in a checklist on registration. (10\
5.2Name TWO types of training research (2 2\ (4\
5.3he individual approach, where a person takes responsibility for reducing his/her own stress level , is o ne of TWO approaches to manage stress State FIVE ways in which individual
5.4Name SIX enterprise factors that could be cause of stress. (6\
5.5Name the non verbal sk ills described by the acronym SOLER. (5 2\
Q6— Section header —
6.1Record keeping is one of the most important aspects in the training department. What type of information should be kept on record by the training manager? (5
6.2Give FIVE shortcomings (disadvantages\ of the anagement by bjectives approach.
6.3Briefly state FIVE aspects of the role of facilitator. (5 2\ (10\
6.4Indicate FIVE types of evaluation instruments that can be used for the evaluation of training intervention (5 2\
Q7— Section header —
7.1List TEN steps in designing a training programme. (10 2\ (20\
7.2List EIGHT savings that c ould be generated when training programmes are offered by the enterprise. (8
7.3Give any TW ELVE guidelines that a facilitator can follow to ensure that meaningful learning takes place. (12\ [40] TOTAL SECTION B: 16040