This section provides a quick preview of questions from the document. It may not display every question or the complete wording of each one. For the full content, including diagrams, tables and other information, view the original PDF above.
Q1— Section header —
1.1.10True True True False False True False Fal True
12.10
1.3.10cheque cheque raise primary capital Dictation Faxes Email elegation Communication Net wage
Q2— Section header —
2.1.1
2.1.2ook containing space for every day of the year to record appointments and other information
2.1.3ail matter sent to the business via the post office or delivered by hand
2.1.4ontract in which insurer promi ses, against the payment of a premium, to reimburse damage suffered by the insured as a result of a specific incident
2.1.5
2.2Irritating ha bits of others may cause stress roductivity could be lower Lack of privacy makes confidential discussions difficult
Q3— Section header —
3.1.1Down ward communication Management hand ing information down to subordinates sed to communicate information on policy matters, guidelines oncerned with knowledge
3.1.2Vertical communication ommunication in straight line downwards from top to bottom or upwards from bottom to top Horizont al communication nly used at garage with purchases immediately debited cardholder's current account
3.2Best to do own entries in diary To be recorder a s soon as dates are known ifferent size or colour necessary ppointment
3.3Sorting and delivering internal mail Delivering external mail to the mail room Fetching and returning files Taking post to the post office ing as driver to deliver and collect parcels and post [30]30
Q4— Section header —
4.1ate and time of visit isitor's card number urpose of the visit Person to be visited Telephone and identity number of visitor Decide on the correct person to d o the task To be successful, delegation must take place with the necessary training
4.3ostly and time consuming computer t raining Possible loss of messages and delays owing to m alfunctioning of computer
Q5— Section header —
5.1An investor can transfer his/her investment through the stock exchange om less profitable to more profitable companies An investor can convert his/her shares into cash if needed by selling the shares on the stock exchange
5.2Do not allow personnel to take confidential documents from the premises Lock all confidential documents away after hours Check your and your senior's office and desks regularly for listening devices Be careful of visitors who ask leading questions about your senior or the
5.3Greeting people Remembering n ames or titles Being l oyal Confidentiality and secrecy Helpfulness and thoughtfulness [30]30
Q6— Section header —
6.1.8Victoria Phenyo Tlhakodisho Cash n Carry ( ty\ Ltd 31 January 2018 R100,00 R1 400 R430,00 R970,00 UIF and PAYE
6.2Working week minimum working hours per week Overtime extra working hours above minimum prescribed hours (2
6.3Radio, television an internet Cinemas Pamphlets and handbills Displays and exhibiti ons Competitions Widely advertised sales Advertisements on wrapping and packing materials
Q7— Section header —
7.1croll ing through pages Entering of a ny commitment, appointment, reminders for appointments, cancellations acility to block out periods of time for uninterrup ted work ccess
7.3Ensure a correct and safe distance between you and the other person Do not offer or accept lifts after a function or after work unless there are others accompanying you. Never touch or lean against the person.