Office Practice N5 — Document
June 2018 — N5 — Office Practice
N5
2018
Nated Business
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Q1— Section header —
1.1Give ONE word or term for each of the following descriptions. Write only the word or term next to the question number (1.1.1
1.1.10\in the ANSWER BOOK.
1.1.1ontract whereby the insurer underta kes to pay out a lump sum to beneficiaries at death, on retirement or on reaching a certain age
1.1.2raphical presentation of the structure of an organisation
1.1.3Yearly, for the year or once a year
1.1.4An abbreviation for the French xpression that means ' please reply
1.1.5Also called flat organisational structure, with fewer levels of management while employees often have more autonomy
1.1.6Control document showing when employee arrive at work and when they leave .1.7 erson who buys shares with a long
1.1.8International news agency delivering reliable and accurate news coverage 24 hours per day
1.1.9egistered member of t he stock exchange who is licensed to buy or sell sha res on his own or on his client' s behalf
1.1.10
1.2Choose a term from COLUMN B that matches a description in COLU MN A. Write only the letter (A M\next to the question number (1.2.1
1.2.10\in the ANSWER BOOK. COLUMN A COLUMN B
1.2.10etermine exactly when a relevant task should be fi nished earch for effective office furniture Taking place between persons
1.3Choose the correct word or word from those in brackets. Write only the word or words nex t to the question number (1.3.1
1.3.10\the ANSWER BOOK.
1.3.10An e mployer takes out (life insurance/fidelity insurance against losses owing to dishonesty of an employee A (drawer/drawee\e person who issues the
Q2— Section header —
2.1Elizabeth Banda is a newly appointed management assistant in the sales epartment of the office fu rniture store Comfy Furniture in Pretoria. One day an unhappy
2.1.1Give 10 guidelines that would have helped her to deal with this (10\ .1.2
2.2
2.3Name FOUR time wasters that must be eliminated in the workp lace. (4\ [30]30
Q3— Section header —
3.1In most offices diaries are kept electronically for easy updating and convenient sharing. Once an appointment is made, it sends reminders to all those involved.
3.1.1Name THREE advantages of electronic dia ries. (3\
3.1.2Name THREE disadvantages of electronic diaries (3\
3.2Name and describe FOUR ways of dictating. (4 2\ (8\
3.3Discuss the importance of an efficient filing system under the follo wing requirements:
3.3.1Suitability
3.3.2Accessibility
3.3.3
3.4Name and describe FIVE steps for the training and development of personnel working with a remittance register (5
Q4— Section header —
4.1
4.2.1What is industrial espionage (3\
4.2.2
4.3Name FIVE reasons for the use of identification and access cards in a business. (5\ [30]30
Q5— Section header —
5.1ame the FOUR unsafe actions in this workplace illustrated in the pictures below (4\
5.2The employer of a company expects his management assistant to accompany him on his bu siness trip to Cape Town. The management ass istant must handle the routine tasks, type the minutes and agendas, and also act as
5.3Name SEVEN important guidelines to adhere to when completing a remittance register. (7
5.4
5.5.1Whi ch source documents will be used when drawing up the petty cash journal (1\
5.5.2Name the steps that must be followed when making a payment from the petty cash. (4 1\
Q6— Section header —
6.1
6.2
6.3Name SIX factors to consider when selecting a transport system. (6\
6.4Define each of the following terms:
6.4.1The insured as a party i nvolved in insurance
6.4.2The insurer as a party involved in insurance
6.4.3Indemnification
6.4.4A bear trading on the stock market
6.4.530
Q7— Section header —
7.1.1Cal culate Nandi' s gross wage at the end of the week. Show ALL calculations (6\
7.1.2Calculat e the income tax for the week. Show ALL calculations. (8\
7.1Name THREE advantages f or the workers if WP cleaning ervices would use internet banking to pay the wages. (3\
7.2
7.3State THREE conditions under which a bank will grant an overdraft. (3\ [30] TOTAL SECTION B: GRAND TOTAL: 150 20030
Topics Identified
3
Business EnvironmentsForms of OwnershipLeadership
Mark Allocation
Total150 marks
Sections50 + 30 + 30 + 30 + 30 + 30 + 30 = 230 marks
Paper information
TitleDocument
SubjectOffice Practice
LevelN5
Document typeQuestion paper
Year2018
MonthJune
Pages9
Downloads4
Examination context
Decade2010s
Years ago8y
SeasonWinter (SH)
Start dayFriday
Exam periodJune 2018
Days since exam3,054
About Office Practice examination preparation
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