Kommunikasie Papier N5 — Document

November 2018 — N5 — Kommunikasie Papier

N5 2018 Nated Business

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🎯 100 marks ⏱️ 2h 📄 5 pages 📝 42 items found

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Q1— Section header —

1.1Watter soort bestuurstyl het Mnr. Mahlangu gevolg? (2\

1.2Motiveer die antwoord op

Q1— Section header —

1.3ee TWEE voorbeeld van intern geskrewe kommunik as

1.4Noem TWEE funksies van interne kommunikasie. (2\

1.5Definieer die term opdraggewing (3\

1.6Dui aan of die volgende stellings WAAR of ONWAAR is. Kie s die antwoord e skryf slegs 'Waar' of 'Onwaar' langs die v raagnommer (1.6.1

1.6.5\in die ANTWOORDBOEK neer.

1.6.1

1.6.2

1.6.3Ingryping is die inmenging van toesighouer in werker se prosedure

1.6.4Mediasie vind plaas wanneer een van die betrokke partye poog om te help om oplossing te bereik.

1.6.5Riemte legram of bosteleg raaf is kommunikasie metode

1.7Noem DRIE soorte gesagstrukture wat binne organisasie funksioneer. (3\

1.8

1.9Die personeel van Ma hlangu Elektries verkies meer demokratiese en konsultatiewe bestuurstyl.

Q2— Section header —

2.1Gee VYF riglyne vir die evaluering van doelstellings en doelwi tte. (5\

2.2Verduidelik wat die uitdrukking 'tyd is geld' beteken. (4\

2.3Noem VIER tyd bestuurs gnieke. (4\

2.4Watter riglyne vir beter tydsbenut ting kan bestuurder aan toonbank assistente gee? (2\ [15]15

Q3— Section header —

3.1Kennisgewing van die opening van Game, Polokwane, is gegee deur kleurvolle pamflette in die plaaslike dorpsk oerant te

3.1.1Definieer die term teikenmark (2\

3.1.2Waar m gebruik Game die genoemde media (2\

3.1.3

3.2Noem TWEE elemente van propaganda (2\

3.3Die ABBA beginsel word in ag genee m om spesifieke doelwit deur middel van die media te bereik.

Q4— Section header —

4.1Kies term uit KOLOM B om by beskrywing in KOLOM A

4.1.4\in die ANTWOORDBOEK neer. KOLOM A KOLOM B

4.1.4

4.2Noem DRIE faktore wat luistervaardighede belemmer. (3\

4.3Noem DRIE soorte geleentheidstoesprake. (3\

4.4Die telefoon is bel angrike skakel tussen organisasie en

4.5Verduidelik hoe die ontvangsdame moeilike, onvriendelike klant moet ha nteer. (2\ [15]15

Q5— Section header —

5.1Noem VIER elemente van kultuur. (4\

5.2

5.3

5.4Definieer die term korporatiewe kultuur (3\ [20] TOTAAL: 10020

Mark Allocation

Total100 marks

Sections30 + 15 + 20 + 15 + 20 = 100 marks

Paper information

TitleDocument

SubjectKommunikasie Papier

LevelN5

Document typeMemorandum

Year2018

MonthNovember

Pages5

Downloads4

Examination context

Decade2010s

Years ago8y

SeasonSpring (SH)

Start dayThursday

Exam periodNovember 2018

Days since exam2,901

About Kommunikasie Papier examination preparation

This TVET examination resource can be used as part of a structured revision programme. Past papers are most useful when learners attempt questions independently, work within a realistic time limit, and review their answers afterwards.

How to use this resource for revision

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For stronger examination practice, complete the paper without unnecessary interruptions and keep track of the questions that take the most time. Afterwards, review the memorandum and separate knowledge gaps from mistakes caused by interpretation, calculation, structure, or examination technique.

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