Introductory Personnel Management N4 — Document

November 2020 — N4 — Introductory Personnel Management

N4 2020 Nated Business

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🎯 150 marks 📄 6 pages 📝 42 items found 📚 2 topics

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Questions — A Preview of What to Expect in the Document

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Q1— Section header —

Q2— Section header —

2.10\the ANSWER BOOK.

2.1Transfer is when a currently employed employee is moved horizontally or laterally to another department or position

2.2Collective bargaining is the method used in negotiations between representatives of employers and employees

2.3Workers exchange their labour and time in return for a salary or wages

2.4Strikes can take place as a result of employees being happy at work

2.5Promotion is moving a currently employed person to a lower level/rank job in the hierarchy of the organisation

2.6Retrenchment is the termination of service of an employee because of factors beyond the control of the employer

2.7Induction is the process of welcoming and receiving employees when they first join an enterprise

2.8Communication is the transfer of information between people

2.9A group can be defined as a number of individuals who do not know each other

2.1020

Q3— Section header —

3.5\the ANSWER BOOK.

3.1An ability within an individual to do something

3.2It means self respect

3.3In the economy consisting of all those businesses which are privately owned

3.4Individuals who started or bought the business

3.510

Q4— Section header —

4.1List THREE channels of communication (3\

4.2List EIG HT South African laws/acts that govern the effective working relationship in the workplace ( 8 2\ (16\

4.3List SIX types of strikes (6\ [25]25

Q5— Section header —

5.1Re arrange the following steps in the selection process into the logical order.

5.1.1Arrange physical examination where appropriate

5.1.2Screen completed job applications

5.1.3Finalise the choice and appoint the most suitable candidate to the position

5.1.4Conduct initial screening interviews.

5.1.5Make an offer of employment including what salary and benefits will be paid

5.1.6Conduct in depth final interview with short list candidates

5.1.7Conduct reference checks

5.1.8

5.2List NINE external sources of recruitment (9\ [25] (4021214\25

Q6— Section header —

6.1Name FOUR different types of induction (4\

6.2

6.3

6.4Name FIVE bases of power according to J. French and B. Raven (5\

6.5Define the term span of control (2\ [25]25

Q7— Section header —

Topics Identified

Forms of OwnershipLeadership

Mark Allocation

Total100 marks

Sections20 + 10 + 25 + 25 + 25 + 25 = 130 marks

Paper information

TitleDocument

SubjectIntroductory Personnel Management

LevelN4

Document typeQuestion paper

Year2020

MonthNovember

Pages6

Downloads4

Examination context

Decade2020s

Years ago6y

SeasonSpring (SH)

Start daySunday

Exam periodNovember 2020

Days since exam2,171

About Introductory Personnel Management examination preparation

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How to use this resource for revision

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A practical revision approach

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Pages6

Archived on8 September 2026

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