Supervisory Management N4 — Document
November 2022 — N4 — Supervisory Management
N4
2022
Nated Engineering
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Questions — A Preview of What to Expect in the Document
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Q1— Section header —
1.1FIVE of the following statements describe the broad functions of the management proce ss which are repeated daily, weekly, and yearly. Select the correct statements and arrange them in the correct sequence.
1.2Most firms establish a set of criteria against which supervisory candidates are judged when looking for a person to fill the demanding post of supervisor. Name FIVE most sought after qualities that most firms look for in a supervisor.
Q2— Section header —
2.1Goals must come before plans, b ecause you must first decide where it is you want to go and what it is that you want your department to accomplish. Goals should be set carefully and systematically. Briefly d
2.2Give THREE reasons why planning is important. (3\ [10]10
Q3— Section header —
3.1Organising includes arranging activities and resources by allotting duties, responsibilities, and authority to people . It is also the determination of rel ationships between these
3.2A supervisor delegates by entrusting others with responsibility, authority, and accountability for results. State FIVE r equirements for effective delegation. (5\ [10] (4110504\10
Q4— Section header —
4.1Effective decision making leads to purposeful and effective planning. Decisions are made by all people at all levels of society. Effective decision making is necessary to achieve the aims of the organisation.
4.2People tend to think with their emotions. This means that appealing to emotions seems to be more effect ive than appealing to reason. If people's emotions are involved in
4.3The more an idea is put to use, the better it tends to be understood and remembered. This is particularly important in communicating with members of our team. If they can use an idea, they will tailor it to their own requirement
4.4If we want to motivate employees, we must focus our atten tion on their jobs and provide a programme of job enlargement and job enrichment. How would you enlarge and enrich the job of a demotivated employee in your
Q5— Section header —
5.1What can a supervisor be sure of when exercising control? (1\
5.2When taking corrective action what must a supervisor do to bring performance to the desired level of excellence? (4\
5.3Give an example of taking corrective action. (5\ [10]10
Q6— Section header —
6.1Training (4 (4110504\ Copyright reserved Please turn over
6.2Education (3
6.3Knowledge (1
6.4Skill (2 [10]10
Q7— Section header —
7.10Piecework Standard time plan Measured day work Paid leave Profit sharing Bonus schemes Group pieceworker/ bonus schemes Employee security
Q8— Section header —
Q9— Section header —
9.1Decide whether each of the following reasons for an unfair dismissal is 'Substantively unfair' or 'Procedurally unfair' . Write only the answer
9.1.5\n the ANSWER BOOK.
9.1.1The employee was unaware of the nature of his offence.
9.1.2The sanction imposed on the employee is inconsistent with the treatment of other employees who committed the same or an equal offence.
9.1.3The dismissed employee was not informed of the rule broken by him /her
9.1.4The employee was not given the opportunity to state his /her case.
9.1.5
9.2A grievance can be defined as any aspect of the work with which the worker is unhappy or in respect of which he /she feels that he /she is being offended. This grievance is brought to the attention
9.2.1When does a grievance arise? (3\
9.2.2Who initiates a grievance procedure? (1\
9.2.3Why must provision be made in terms of grievances? (1\ [10]10
Q10— Section header —
10.1Define the term accident. (3\
10.2What is meant by the term physical harm (3\
10.310
Topics Identified
4
Forms of OwnershipBusiness FunctionsLeadershipBusiness Plan
Mark Allocation
Total100 marks
Sections10 + 10 + 10 + 15 + 10 + 10 + 10 + 5 + 10 + 10 = 100 marks
Paper information
TitleDocument
SubjectSupervisory Management
LevelN4
Document typeQuestion paper
Year2022
MonthNovember
Pages7
Downloads4
Examination context
Decade2020s
Years ago4y
SeasonSpring (SH)
Start dayTuesday
Exam periodNovember 2022
Days since exam1,440
About Supervisory Management examination preparation
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How to use this resource for revision
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For stronger examination practice, complete the paper without unnecessary interruptions and keep track of the questions that take the most time. Afterwards, review the memorandum and separate knowledge gaps from mistakes caused by interpretation, calculation, structure, or examination technique.
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A practical revision approach
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