Supervision In Industry N3 — Document
November 2022 — N3 — Supervision In Industry
N3
2022
Nated Engineering
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Questions — A Preview of What to Expect in the Document
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Q1— Section header —
1.1Explain the term plant housekeeping (2\
1.2Explain the precautions workers must take w hen working in hot working environments. (4\
1.3Give FOUR reasons why good housekeeping is considered important. (4\ [10]10
Q2— Section header —
2.1High labour turnover refers to the high and continuous number of workers leav ing th e organisation and who must be replaced. Briefly explain FOUR disadvantages of a high labour turnover. (4\
2.2Define the term labour. (2\
2.3Explain the FOUR major steps to employ a person. (4\
2.4Choose the correct word or words from those given in brackets. Write only the word or words next to the question number (2.4.1
2.4.5\in the ANSWER BOOK.
2.4.1The job (description/requirements\include(s\a list of specific knowledge, education, and experience for the advertised position
2.4.2Merit ratings provide a good bas is for (communication/promotion
2.4.3(Psychological/Aptitude\tests measure the emotional stability of an applicant.
2.4.4The assignment of specific wage and salary rates to various jobs is referre d to as (job pricing/job enrichment\
2.4.515
Q3— Section header —
3.1Explain FIVE useful functions of the grapevine a s a medium of communication. (5\
3.2Complete the following sentences by writing only the missing word or words next to the question number (3.2.1
3.2.5\n the ANSWER BOOK.
3.2.1The process of c ommunication begins with the ...
3.2.2The in formation is transmitted over a ...
3.2.4Non verbal communication may be made by ... expressions, body language, eye contact, gestures, and appearance.
3.2.5
3.3Explain the term active listening as a communication concept used in the workplace. (5\ [15]15
Q4— Section header —
4.1Discuss FIVE positive steps you would advise a newly appointed supervisor to follow in order to motivate a workgroup that has low morale. (5\
4.2Briefly explain the Douglas McGregor motivational concepts and the role that morale plays in motivating subordinates.
4.2.1Theory
4.2.215
Q5— Section header —
5.1Choose the correct word or words from those given in brackets. Write only the word or words next to the question number (5.1.1
5.1.5\in the ANSWER BOOK.
5.1.1Su pervisors should never discipline subordinates in (private public\
5.1.2An (oral written\warning is the first step in a disciplinary procedure taken against an employee for a first and less serious offence
5.1.3Forging timecards in the work place is regarded as (minor serious\ offence in the workplace
5.1.4The purpose of taking disciplinary action against a worker who has broken the rules at work is to (punish correct\ehaviour
5.1.5
5.2Explain FIVE behaviour patterns of attendance that an unhappy or dissatisfied employee will show in the workplace. (5\
5.3Explain FIVE ways in which a super visor can control absenteeism of his/her subordinates. (5\ [15] 411005315
Q6— Section header —
6.1Choose a description from COLUMN B that matches an item in COLUMN A. Write only the letter (A H\ next to the question number (6.1.
6.1.8\ in the ANSWER BOOK. COLUMN A COLUMN B
6.1.8Intelligence Fairness Integrity Forcefulness Autocratic Inspiring self confidence Honesty
6.2List FOUR things a leader can do to improve group morale. (4\
6.3State THREE w ays of compensating supervisors for their difficult tasks. (3\ [15] 411005315
Q7— Section header —
7.1Describe how supervisors can set goals with their subordinates without sacrificing their authority. (5\
7.2Explain how giving recognition to employees for a job well done will contribute to good human relations. (5\
7.3Discuss FIVE ways in which supervisors can encourage their personnel to excel in the workplace. (5\ [15] TOTAL: 10015
Topics Identified
2
LeadershipBusiness Plan
Mark Allocation
Total100 marks
Sections10 + 15 + 15 + 15 + 15 + 15 + 15 = 100 marks
Paper information
TitleDocument
SubjectSupervision In Industry
LevelN3
Document typeQuestion paper
Year2022
MonthNovember
Pages7
Downloads3
Examination context
Decade2020s
Years ago4y
SeasonSpring (SH)
Start dayTuesday
Exam periodNovember 2022
Days since exam1,441
About Supervision In Industry examination preparation
This TVET examination resource can be used as part of a structured revision programme. Past papers are most useful when learners attempt questions independently, work within a realistic time limit, and review their answers afterwards.
How to use this resource for revision
A TVET past examination paper is most useful when it is treated as an active revision exercise. Try the questions yourself before checking the corresponding memorandum. Where you make an error, identify the reason — was it a knowledge gap, a calculation mistake, an interpretation issue, or an examination technique problem?
For stronger examination practice, complete the paper without unnecessary interruptions and keep track of the questions that take the most time. Afterwards, review the memorandum and separate knowledge gaps from mistakes caused by interpretation, calculation, structure, or examination technique.
understanding question requirements
applying subject knowledge
working under time constraints
checking answers
identifying revision priorities
A practical revision approach
Start by completing the resource without looking at the memorandum. Review incorrect and incomplete answers afterwards and make a short revision list based on the areas that caused difficulty.
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