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Q1— Section header —
1.1Indicate whether the following statements are TRUE or FALSE. Choose the answer and write only True or False
1.10\n the ANSWER BOOK. .1 .1 The physical environment includes the financi al resources of a country.
1.5The symbol of a hospital is a cross within a circle.
1.6The international symbol for an information centre is an i.
1.7One should only indicate roads on a map.
1.8Spectators who attend events are not interested in attractions.
1.1.9Theft loss waiver insurance is taken out in case the vehicle is damaged in an accident.
1.10
1.2In which town/city and province do the following events take place? Write the town/city and the province name next to the question number (
1.2.5\ in the ANSWER BOOK
1.2.1Getaway Show
1.2.2Hermanus Whale Festival
1.2.3National Cheese Festival
1.2.4Durban July
1.2.5
1.3Identify the following events by using the description provided. Only write the question number (
1.3.5\and the event in the ANSWER BOO K.
1.3.1This festival takes place in Knysna during July and involves the eating of large quantities of sea creatures.
1.3.2This event is held during May in Durban and focuses on the tourism industry.
1.3.3This event is held at Sun City and a million dollars is the prize money.
1.3.4This canoeing event takes place during January near Durban
1.3.5
1.4.1(a\ Name FOUR natural attractions in Mpumalanga. (4\ (b\ Name FOUR attractions related to South Africa s political past. (4\
1.4.2You are the manager of a large hotel. How does the Employment Equity Act affect you? (2\ [40]40
Q2— Section header —
2.1Various options are given as possible answers to the following questions. Choose the correct answer and write only the letter (A D\ next to the question number ( .1 .1
2.1.10\in the ANSWER BOOK. .1 .1 environment of a business.
2.1.6The Cultural event. Retail event. Sports event. Historical event.
2.2It can be said that the physical environment represents both geographical features as well as the infrastructure of a country. Differentiate between geographical features and infrastructure by giving THREE examples of each.
2.3Economic growth is good for tourism. Identify FOUR characteristics typical of a country which shows economic growth (4\
2.4Read the following scenarios and identify the environment of a tourism related business that they form part of The types of environments that you can choose from are: technological, socio
2.4.1A veld fire in your area that has destroyed all the natural beauty.
2.4.2The riots that are taking place because of the high petrol price.
2.4.3Food prices that keep going up.
2.4.4The effects of global warming.
2.4.5
2.5There are several examples of events in the socio political environment that can have an impact on tourism. Name F IVE of these. (5\ (11011043\
2.6Read the scenario below and answer the questions. Technology creates lots of opportunities. One example is cameras a waterholes at game reserves. People can look at how the animals live in the wild from
2.6.1In table format, l ist THREE advantages and THREE disadvantages of th use of technology (3 + 3\ (6\
2.6.240
Q3— Section header —
3.1Choose a description from COLUMN B that matches a/an word/item in COLUMN A. Write only the letter (A K\next to the question number (3.1.1
3.1.10\n the ANSWER BOOK. COLUMN A COLUMN B
3.1.1 3. 1. 3. 1. 3. 1.
3.2Complete the following sentences by filling in the missing word or words. Write only the word or words next to the question number (
3.2.5\in the ANSWER BOOK
3.2.1The city in which the Comrades Marathon annually takes place is ... .
3.2.2When you are confirming a venue for a function, you need to pay a ... which is at least 10% of the total cost
3.2.3The financial growth of the country forms part of the ... environment of the business (11011043\ Copyright reserved Please turn over
3.2.4over a certain period of time.
3.2.5
3.3Look at the picture and then answer the questions. In South Africa crime is a problem. When tourists visit South Africa, they need to take extra care to make sure that they are safe, especially when they are
3.3.1Explain to tourists what can happen if they don lock their car doors (2\
3.3.2Give tourists 10 other safety tips when travelling in South Africa (10\
3.3.3What are the basic requirements when someone wants to rent a vehicle (3\
3.3.440
4.1Legislation is a set of rules laid down by government. There are a number of specific labour laws that have an effect on all South African businesses, including the tourism industry Explain the purpose of the following acts:
4.1.3 The Labour Relations Act
4.1.4
4.2Mr Baloyi arrives in Cape Town to visit Robben Island . While there, he would like
4.3.1Explain the term inflation (2\
4.3.2Explain what effect inflation will have on: (a\ The cost of goods and services. (b\ The value of the rand. (c\ Customer income (d\ Productivity
4.4What do the following acronyms stand for?
4.4.1ASATA
4.4.2DEAT
4.4.3FEDHASA
4.4.4TGCSA
4.4.5
4.5Identify the following symbols that you may find on a map. Write only the answer next to the question number (4.5.1
4.5.5\n the ANSWER BOOK.
4.5.5
4.6.1Suppliers
4.6.2Customers
4.6.340
5.1Briefly explain each of the following business forms:
5.1.1Partnership
5.1.2
5.2State ONE advantage of a sole trader. (1\ (11011043\ 12 Copyright reserved
5.3The following aspect form part of the m icroenvironment of a business. Explain what is meant by each aspect.
5.3.1The mission of a business. (3\
5.3.2The resources of a business. (3\
5.4Define the following business terms:
5.4.1Start up costs
5.4.2
5.5Explain what an agenda of a business meeting is. (2\
5.6Study the scenario below and answer the questions. When arranging an event, many aspects need to be onsider ed , f or example the choice of a venue, the catering and many more.
5.6.1Name SIX reasons for choosing a certain venue (6\
5.6.2Name THREE dietary requirements that tourists might have and identify foods that will satisfy each of these needs. (3 + 3\ (6\
5.6.3What is a vegetarian (2\
5.6.4Discuss what is meant by osher food
5.6.5hat is a checklist and what is it used for? (1 + 1\ (2\
5.6.6When seeking self employment opportunities, several sources can be consulted. Name any FOUR of these sources