Systems Analysis And Design NCV Level 3 — Document
November 2019 — NCV Level 3 — Systems Analysis And Design
NCV Level 3
2019
NCV IT
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Q1— Section header —
1.1Various options are given as possible answers to the following questions. Choose the answer and write only the letter (A D\ next to the question number (1.1.1
1.1.10\in the ANSWER BOOK.
1.1.1What is the most important element of an information system? Procedures People Machines
1.1.2A company requires an information system to determine its ... payments or purchases. marketing or advertising. strengths or weaknesses None of the
1.1.3The type of processing that creates reports for supervisors and other functional users is called a transaction processing system. management information system.
1.1.4it has been used successfully for six months. the cost of the program breaks
1.1.5Which of the following is NOT a factor in the failure of systems development projects? Size of the company Inadequate user involvement
1.1.6The starting point for develop ing an MIS is identification of
1.1.7The person who ensures that systems are developed on time, system designer. project manager.
1.1.8When a bank offers web self service to customers to answer their
1.1.9information to data to knowledge. knowledge to data to information. data to knowledge to information. data to information to knowledge.
1.1.10Which one of the following is NOT a category of problems represented by the PIECES framework? Control Efficiency Service
1.2Choose an item from COLUMN B that matches a description in COLUMN A. Write only the letter (A O\next to the question number (1.1
1.10\in the ANSWER BOOK. COLUMN A COLUMN B
1.2.10The transfer of information systems development, operation or maintenance to an outside firm that provides these services for a fee on temporary or long term basis A process by which business
1.3Write the following abbreviations out in full:
1.3.1RFP
1.3.2MIS
1.3.3RFQ
1.3.4COO
1.3.5CEO
1.3.6TPS
1.2.7OAS
1.3.8POS
1.3.9DBMS
1.3.10EIS (10 1\ (10\
1.4Choose the correct word from those given in brackets. Write only the word(s\ next to the question number (1.4.1
1.4.10\the ANSWER BOOK.
1.4.1(Ergonomics/Economics\is the study of health and comfort factors associated with users who spend a great deal of time working with computers at a desk.
1.4.2The value of a (low level/high level\ project schedule is that it provides important estimates regarding the
1.4.3Resource management/ perational management\f information systems take the view that technology, information system staff
1.4.4ttributes/ ntities\ are the actual facts or data which the business needs to know
1.4.5A (data store/process\ represents data on a person, event, transaction or object which needs to be kept on record
1.4.6ease/purchase\is similar to rental, but it is normally taken
1.4.7Leasing or purchasing is an example of (upgrading/financing\ computer technology. (10041003\ Copyright reserved Please turn over
1.4.8(Strategic/ anagerial\ systems refer to those systems that support the planning and decision making of a business.
1.4.9The SDLC/ system\ comprises a set of elements or things that are related or that
1.4.10(Analysis/Design\determines what must be done to solve the problem. (10 1\ (10\ [40] TOTAL SECTION A:40
Q2— Section header —
2.1What is an information system (2\
2.2List FOUR elements of SDLC. (4\
2.3List EIGHT possible causes of information systems development failures on initiated projects. (8\
2.4Differentiate between the phased development approach and the waterfall approach (4\
Q3— Section header —
3.1Define the term data processing. (2\
3.2What is a transaction process ing system (3\
3.3List THREE activities that are performed during data processing. (3\
3.4ame TWO types of reports that will support operational decision making in management information systems. (2\
3.5List and briefly explain THREE main categories of management support systems. (3 2\ (6\ [16] (10041003\16
Q4— Section header —
4.1Explain the roles of the following IT professionals in any modern organisation
4.1.1Chief nowledge fficer
4.1.2Webmaster
4.1.3Chief nformation fficer
4.1.4Chief echnology fficer
4.1.5Systems analyst
4.1.6Database administrator
4.1.7Computer programmer
4.1.8Network administrator
4.1.9
4.2List FIVE tasks that are performed during information systems operations in an organisation (5\
4.3Differentiate between operations support systems and systems support (4\ [27]27
Q5— Section header —
5.1List and explain THREE methods of financing the acquisition of computer technology in an organisation. (3 2\ (6\
5.2List the SIX steps that should be taken when acquiring computer technology. (6\ (10041003\
5.3Ongoing maintenance and care are important for the good performance and long life span of a PC. Briefly explain how each of the following may
5.3.1Heat
5.3.2Dust
5.3.3Magnets
5.3.4Power surges
5.3.5
5.4Differentiate between information systems outsourcing and information systems offshoring (4\ [26]26
Q6— Section header —
6.1What is an organisation (2\
6.2There are THREE main levels of decision making in an organisation. List and explain the type of decisions that are taken by each of the following levels of management. Give ONE example of each.
6.2.1Top level management
6.2.2Middle level management
6.2.3
6.3Define the term positional analysis. (3\
6.4List FIVE positional analysis measures of the current state of an organisation or business. (5\
6.5List FIVE competitive strategies that an organisation will formulate to maintain competiti ve advantage and enhance
6.6An information system plan ning is not done independently t is done as part of organisational planning. The development of an information systems plan
6.7Dis cuss FOUR categories of the BGC growth share matrix (4 2\ (8\
6.8
Q7— Section header —
7.1Define the following terms:
7.1.1Cost benefit analysis
7.1.2Net present value
7.1.3
7.2Depict the formula that is used to calculate the return on investment (ROI\ (2\
7.3se the table below to calculate the return on investment on e learning of the department of education. Fill in the missing values or amounts from
7.3.5\in the ANSWER BOOK. Tasks Total Year 1 Year 2 Year 3 Year 4 Development costs
7.4List the SIX steps that are involved in conducting and developing a cost benefit analysis for an information systems development project. (6\
7.5Differentiate between project scoping and problem identification (4\ [23] TOTAL SECTION B:23
Topics Identified
1
Design Process
Mark Allocation
Total200 marks
Sections40 + 16 + 27 + 26 + 50 + 23 = 182 marks
Key Information
Websitewww.yourarticlelibrary.com
Paper information
TitleDocument
SubjectSystems Analysis And Design
LevelNCV Level 3
Document typeQuestion paper
Year2019
MonthNovember
Pages10
Downloads4
Examination context
Decade2010s
Years ago7y
SeasonSpring (SH)
Start dayFriday
Exam periodNovember 2019
Days since exam2,536
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