English First Additional Language NCV Level 3 — Exam Paper FAL P1
February 2020 — NCV Level 3 — English First Additional Language
NCV Level 3
2020
NCV Fundamentals
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Q1— Section header —
1.1Indicate whether the following statements are TRUE or FALSE by writing True or False
1.1.3\in the ANSWER BOOK. Quote ONE reason from the text for each answer
1.1.1More needs to be done about bullying and harassment in the workplace. (1 + 1\ (2\
1.1.2Bullies enjoy being in the spotlight. (1 + 1\ (2\
1.1.3There are no practical ways to counter harassment. (1 + 1\ (2\
1.2Provide TWO reasons why many employees do not report bullying. (2 (4101113\
1.3Give TWO reasons why bullying should be dealt with in the workplace. (2\
1.4What is the purpose of having an anti bullying policy in a company? (2\
1.5Which TWO things must be covered in your company s awareness campaign regarding workplace bullying? (2\
1.6.1State whether, a ccording to the passage, any action against bullying should be taken PROMPTLY or should be
1.6.2Find ONE word from the text to support your answer to QUESTION
1.6.1. (1
1.7How can Employee Assistance Programmes support victims of workplace bullying? (1\
1.8Explain the idiom Don t turn a blind eye on bullying
1.9.3\in the ANSWER BOOK. COLUMN A COLUMN B 1. .1 1.
1.1How will awareness contribute to the well being of employees (2
1.1Why is it important to have mentors in the work place? (2
1.1Explain how senior managers are protected by their titles. (2
1.1Various options are given as possible answers to the following questions. Choose the answer and write only the letter (A D\ n ext to the question number (1.13.1
1.13.2 \the ANSWER BOOK.
1.13.1 In terms of sexual harassment employees need to be aware of the following: The rights of others Their own rights
1.1In PASSAGE B, there is reference to Confidentiality Quote
1.15Explain why management often fails to notice bullying and harassment. (2\
1.1Why do people become bullies? (2\ 1. 17 Bullies are cowards. Do you agree? Quote in support of your point of view.
1.18Both these articles have been sourced from websites. What does this information tell you about bullying and harassment in general? (2\ [40] TOTAL SECTION A: 40 (4101113\40
Q2— Section header —
Q3— Section header —
3.1Refer to Cartoon 1.
3.1.1Explain the reference to 'open carry'. (2\
3.1.2What does the facial expression of the speaker state about her feeling (2\
3.2Refer to Cartoon 2.
3.2.1What does the speaker suggest as a way of dealing with rude people? (2\
3.2.2Describe what the body language of the characters suggests about their feelings. List the body language and feeling for each character. (4\
3.3Refer to Cartoon 3.
3.3.1Describe the solution to dealing with harassment. (2\
3.3.2Explain what you understand by the term 'harassment awareness course' (2\ 3. Examine CARTOON 1 and CARTOON 3 carefully.
Q4— Section header —
4.1At whom is this message aimed?
4.24
Q5— Section header —
5.1What is the purpose of this advertisement? (2
5.2Who is the target audience? (1
5.3Explain in your own words the meaning of 'He Said She Said'. (2\
5.4Explain how the body language of the two people support the heading, 'He Said She Said'. (2\
5.5
Q6— Section header —
6.1Complete the following passage by: Giving the correct form/spelling of the word Filling in the missing word Choosing the correct answer Correcting the punctuation Extract from: BOOST FOR ENTREPRENEUR S WITH 9
6.2Read the following extract and answer the questions. Extract from: BOOST FOR ENTREPRENEURS WITH 9 TO 5 JOBS By Thelma Ngoma
6.2.1Explain in your own words the meaning of the following: (a\ 'provide a platform'. (2\ (b\ 'we will be buying them time'. (2\ (4101113\
6.2are FORMAL or INFORMAL Give a reason for your answer. (2\
6.6.1Is this statement a FACT or an OPINION
6.6.2Give a reason for your answer
Q6— Section header —
Q7— Section header —
7.1Change the following sentence into reported speech We really want this clien t to have fun with you tonight. (5\
7.2Change the following sentence into the passive voice: You should wear that dress to work. (3\ (4101113\ 13 Copyright reserved
7.3We really want this client to have fun with you tonight so flirt like your job depends on it.
7.3.1Which word has been used to join the two simple sentences which make up this compound sentence? (1
7.3.2Choose a word from the following list to describe the word you chose in your answer to
Q7— Section header —
7.4Join the following sentences by using the word given in brackets: Your dress is very pretty. You should wear it more often. (therefore\ (2\
7.5What is meant by the question, Where do you draw the line? (2\
7.6Is LITERAL question or FIGURATIVE question asked in QUESTION
7.5Give a reason for your answer. (3
7.7Find a synonym in the text for each of the following word
7.7.1Customer
7.7.219
Q8— Section header —
8.1State TWO duties of the chairperson of the meeting. (2\
8.2What type of meeting would this be? (1\
8.3Choose option from the following list to c mplete the sentences below. Write only the answer next to the question number (8.3.1
8.3.5\in the ANSWER BOOK. member of a company; report; person with authority; agenda; give adequate notice; accordance with regulations; terms of minutes; quorum A meeting should be organised by a/an (8.3.1\ who
8.4Read the transcript above between the client and the receptionist. Identify THREE things that the receptionist says or does that are offensive to clients. (3\ [11
Q9— Section header —
Q8— Section header —
9.1Various options are given as possible answers to the following questions. Choose the answer and write only the letter (A D\ next to the question number (9.1 .1 9. 1. 5\n the ANSWER BOOK.
9.1.1Disciplinary interviews typically involve the following people: The employee and his/her colleagues The management team of the company The employee and his/her manager/supervisor/employer
9.1.2Other than involved in a disciplinary interview. legal representatives of both parties clients who made the complaints legal representatives of the employee
9.1.3immediately after the first complaint is received by management. after the employee has received a verbal warning. whenever management feels that it may be necessary. after the employee has received both verbal and written
9.1.4during a company meeting in private in an informal setting over the telephone (4101113\
9.1.5employee should be informed of the purpose of the interview employee should not be informed of the purpose of the interview clients who complained should be informed about the interview employers should already have decided on the final outcome of
9.2.1'I did nothing to her What does this statement suggest about the receptionist's attitude? (2\
9.2.2How does the receptionist show that she is guilty? (2\
9.2.3'Th at lady has a problem Do you agree with the receptionist's statement? Give a reason for your answer. (2\ [11
Q10— Section header —
10.1Name THREE things that the master of ceremonies should do in preparation or doing the
10.2Describe TWO functions of the master of ceremonies (2\
10.3State TWO things the master of ceremonies can mention about a speaker to introduce him. (2\
10.4Identify one gesture that the master of ceremonies can use to make the speaker feel welcome. (1 [8 TOTAL SECTION E:
Language Components
4
Comprehension QuestionsSummary WritingOral/DebateVocabulary
Topics Identified
5
ComprehensionSummaryLanguage in ContextGrammarOral Communication
Mark Allocation
Total150 marks
Sections40 + 10 + 4 + 19 = 73 marks
Key Information
Websitewww.westerncape.gov.za · www.google.co.in
Paper information
TitleExam Paper
SubjectEnglish First Additional Language
LevelNCV Level 3
Document typeQuestion paper
Year2020
MonthFebruary
Pages16
Downloads4
Examination context
Decade2020s
Years ago6y
SeasonSummer (SH)
Start daySaturday
Exam periodFebruary 2020
Days since exam2,443
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