517q1n2422 Nc3070 Wholesale And Retail Qp NCV Level 4 — Document
November 2024 — NCV Level 4 — 517q1n2422 Nc3070 Wholesale And Retail Qp
NCV Level 4
2024
NCV Business
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Q1— Section header —
1.10\in the ANSWER BOOK.
1.1their bodies may communicate with their movements. Online Childre Internal theft
1.2easuring how many customers keep returning to purchase from the store and bring repeat business: Customer retention
1.3omparing the bank account of the busi ness to the records of the business
1.4An expense that could change from non controllable to controllable dep ending on the type of business:
1.6rotects workers and job seekers from unfair discrimination Consumer Protection Act Labour R
1.7loss of gross profit that can have a huge effect on the business
1.8he amount of time ta ken to resolve custome r queries: Listen
1.9aving enough stock to cover expected sales but not having too much sto ck: Stock supervision Effective stock control
1.10elp uide sales teams to generate the income needed for the business:
Q2— Section header —
2.10\n the ANSWER BOOK.
2.1Swapping change is one of the transac tions that needs supervisor authorisation.
2.2If the business is trying to improve its gross profit, it should promote higher margin categories.
2.3Overtime is one of the controllable and variable expenses.
2.5Marketing mix is a tool used by retailers when planning str ategies and implementing a dvertising ideas.
2.6anagement should check every single item in the receiving area as a measure to reduce shrinkage.
2.7Supervisors must always keep their keys w ith them and never give it to other staff member
2.8Green retailing is an approach where a retaile r takes a range of actions to ensure that the business has a positive impact on the environment.
2.9The last step in the flow of stock process in a retail business is when the cashier records the goods on the PO S and the customer pays for it
2.1010
Q3— Section header —
3.10\n the ANSWER BOOK. arketing; e ffective stock control; checklist; b ody language; Basic Conditions of Employment A ct 75 of 1997 ; cost price of goods; selling prices; the days of supply
3.2assistant.
3.3shonest cashier never has access t authoris e transactions whilst acting as a supervisor.
3.4they have will last for the business to continue trading without reordering.
3.6gross profit.
3.7the previous year 's performance in order t o arrive at an appropriate growth figure for the current year.
3.8Another way of increasing the
3.9and give exact detail to management.
3.1010
Q4— Section header —
4.10\n the ANSWER BOOK. COLUMN A COLUMN B
4.10Protecting a business from future ec onomic changes that could cost the business , such as investing in greener equipment options
Q5— Section header —
5.1(4\
5.2.1Feedback cards
5.2.2
5.3(3\
5.4(5\
5.5(2\
5.6.2(6\
5.7.1(1\
5.7.2(4\
5.8(4\
5.9Give FIVE pieces of information that team will need to organise a promotion. (5\ [40]40
Q6— Section header —
6.1iven the following formulas Stock turn = annual s ales / a verage SOH Weeks cover = average SOH / a
6.1.1Stock turn (8\
6.1.2Weeks cover (8\
6.1.3Days of supply (4\
6.2Give SIX examples of how a retail store can improve sales and profit. (6\
6.3TELEPHONE REPORT MMOLAWA (PTY\D AS AT END NOVEMBER 2023 EXPENSES ACTUAL BUDGETED Telephone 39
6.4Discuss the entire process of banking reconciliation wit hin the wholesale and retail sector. (5\ [40] 1103003440
Q7— Section header —
7.1State SEVEN critical points to evaluate when supervising promotio nal activities. (7\
7.2Give FOUR criteria to keep in mind when evaluating the performance of a sales team. (4\
7.3Explain how supervisors at tillpoints can authoris each of the following to prevent money from being lost at the POS
7.3.1
7.3.2
7.4List
Q7— Section header —
7.5As Mmolawa is a tiny store, their financial reconciliation is done v ia cash transfer documentation. Compile the bank deposit slip for Mmolawa on ANSWER SHEET 2 (attached\
Topics Identified
4
Business EnvironmentsBusiness FunctionsLeadershipBusiness Plan
Mark Allocation
Total150 marks
Sections10 + 10 + 10 + 10 + 40 + 40 + 30 = 150 marks
Paper information
TitleDocument
Subject517q1n2422 Nc3070 Wholesale And Retail Qp
LevelNCV Level 4
Document typeQuestion paper
Year2024
MonthNovember
Pages13
Downloads4
Examination context
Decade2020s
Years ago2y
SeasonSpring (SH)
Start dayFriday
Exam periodNovember 2024
Days since exam708
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