Management Practice NCV Level 4 — Document
November 2019 — NCV Level 4 — Management Practice
NCV Level 4
2019
NCV Business
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Q1— Section header —
1.1Complete the following sentences by filling in the missing word(s\. Write only the word(s\ next to the question number (1.1.1
1.1.10\in the ANSWER BOOK.
1.1.1for an organisa tion five to ten years into the future.
1.1.2of accepting change and managing the process of change
1.1.3fter an employee disobeys the rules of the company or fails to meet the performance standard set for the employee's task e/ she must be ..
1.1.4The maximum ordinary weekly hours for an employee are ... hours.
1.1.5regularly comparing actual performance against these targets to see how well everything is working.
1.1.6detailed description of the task and all its elements.
1.1.7written article containing testimonials and references that is given by the employer to an emp loyee after termination of ontract of service.
1.1.8One of the tasks of change process.
1.1.9In terms of the ... Act the employer must keep a record of time worked by each employee and their remunera tion.
1.1.10
1.2Choose a/an word or item from COLUMN B that matches a description in COLUMN A. Write only the letter (A \next to the question number (1.2.1 1.
2.10\the ANSWER BOOK. COLUMN A COLUMN B
1.2.10The ability of the leader to influence other peo ple. Plans that are made when management recognis es a problem
1.3Give ONE word/term for each of the following descriptions by ch oosing a word/term from the list below . Write only the word/term next to the question number (1.3.1
1.3.10\ in the ANSWER BOOK. mentoring; skills gap ; SAQA; risk management; facilitation; human resources department; responsibility; production department ; SETA; resources; decision
1.3epartment part of every company that deals with staff issues such as hiring, pay ing salaries and training
1.3.2 ppreciating or being appreciated for the work one has done
1.3.3 and over authority to someone else in business usually to a junior employee
1.3onsidering alternative solutions to a problem and then choosing the best
1.3A company set up by the governmen t to provide skills training and support to companies in a particular industrial sector
1.3.6 ap between the existing skill level of an employee and the level demanded by the job
1.3uiding and developing employees while they are doing their work
1.3.8 tock or supply of money, materials, staff and other assets that can be drawn on by a person or organis ation in order to function effectively
1.3dentifying potential risks in advance, analysing them and taking precautionary steps to reduce or curb the risk
1.330
Q2— Section header —
2.1Be rnard is the manager of production department at Honda Motor manufacturing, Midrand branch.
2.1.1Is Walter Bernard position in the production department part of top management or middle manageme nt? Motivate the answer. (2\
2.1.2
2.1.3
2.2For the success of Honda Motor manufacturing company , business strategy is essential.
2.2.1
2.2.2Identify FOUR factors from the case study that could prevent Honda Motor manufacturers in fulfilling the objectives of the production department strategy.
2.2.3Explain the steps that Honda Motor manufact uring could take to minimi e the negative impact of a failure to achieve the objectives
Q3— Section header —
3.1Bernard, as a manager in Honda's production section, was given the responsibility to figure out production problems and to make relevant decisions.
3.1.1Define the term decision making (2\
3.1.2
3.2Through his research, Bernard realised that most staff members of the production department were under a training programme sponsored by merSETA.
3.3
3.4In terms of SDLA (Skills Development Levies Act\ , an employer must pay skills development levies at a rate of 1% of the l able amo unt to SARS.
3.4.1Explain the purposes of the use of 1% levies payable by the employer to SARS. (3\
3.4.230
Q4— Section header —
4.1Due to the problem the company face, Walter Bernard was forced to make changes in his section so that his department can deliver the required items. One of the changes was to organise and make provision
4.1.1Which department can Walter Bernard approach and work with in order to identify training programmes to be conducted (1\
4.1.2When making decisions about what training programs need to be conducted, what ar e the main factors that the department
Q4— Section header —
4.1.3
4.2
4.3When the training is completed, there is a need to get feedback from everyon e that was trained. Explain THREE reasons why it is necessary for the trainees to give
4.4Business strategi es are valuable in each company and all staff members must be honest and be able to keep confidentiality. Explain the following principles of the code of conduct and ethics:
4.4.1
4.4.228
Q5— Section header —
5.1Walter Bernard encourages motivation amongst staff members, both individually and collectively, so that they can develop and maintain a productive workplace and at the same time derive satisfaction from their jobs.
5.1
5.1.2Identify SEVEN elements that negatively affect motivation of employees.
5.2When Walter Bernard realised that the main problem was a lack of skills, he suggest ed change in working methods
5.2.1State whether Walter made a planned change or reactive change Motivate your answer. (3
5.2.2Discuss the reason why organisation often fail to apply changes when required.
Topics Identified
5
Business EnvironmentsForms of OwnershipBusiness FunctionsLeadershipBusiness Plan
Mark Allocation
Total150 marks
Sections30 + 30 + 28 + 30 = 118 marks
Paper information
TitleDocument
SubjectManagement Practice
LevelNCV Level 4
Document typeQuestion paper
Year2019
MonthNovember
Pages9
Downloads4
Examination context
Decade2010s
Years ago7y
SeasonSpring (SH)
Start dayFriday
Exam periodNovember 2019
Days since exam2,535
About Management Practice examination preparation
This TVET examination resource can be used as part of a structured revision programme. Past papers are most useful when learners attempt questions independently, work within a realistic time limit, and review their answers afterwards.
How to use this resource for revision
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A practical revision approach
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