Management Practice NCV Level 4 — Document P1
February 2018 — NCV Level 4 — Management Practice
NCV Level 4
2018
NCV Business
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Q1— Section header —
1.1.1
1.1.2
1.1.3
1.1.4
1.1.5
1.1.6
1.1.7
1.1.8
1.1.9
1.1.10 Reducing the number of employees owing to business consideration, e.g. where the business is in financial difficulty It provides rules to ensure that there is fair and similar treatment for all people in
1.2.10\in the ANSWER BOOK.
1.2An idea that can be turned into a product or services for which there is a need in the market and which is profitable.
1.2the transfer of a message concerning activities of the organisation by any means from a sender to the receiver.
1.2other people and groups.
1.2.4 A formal guideline for behaviour and decision making.
1.2An organisation or individual that provides education or training services.
1.2.6 An official hierarchy of authority that dictates who is in charge of whom and of whom permission must be asked.
1.2developed annually for the period 01 April to 31 March by a registered skills development facilitator and is submitted to the SETA with which the organisation is registered.
1.2.8 The aim of this strategy is to concentrate on a certain part of th market such as a certain group of customers or a specialised product.
1.2.9 and does not participate himself.
1.2
Q2— Section header —
2.1When James Gresse started working at B&A company, he noticed that the company was very inefficient and was at risk of collapse.
2.1.1Define the term r isk. (2 1\ (2\
2.1.2Describe FOUR ways which James Gresse as the new chairperson of B&A Com pany can follow to overcome ri sk.
2.2To avoid a company operating under risk, James Gresse decides to include all staff members in the strategic planning process. Identify FOUR activities that are regarded as part of planning.
2.3As one of the major issue regarding B&A Company 's re structuring, James Gresse realis ed that the best way to do this was through a change
2.3.1
2.3.2
2.3.3Why is it important to conduct a SWOT analysis as part of the strategic planning process? (4 1\
2.4James Gresse realised that he needed to conduct marketing research to make the organisation more profitable before he can restructure the entire organisation
2.4.1Explain the term market ing research. (2\
2.4.2
2.4.3There are different methods of gathering primary data. Briefly explain how James Gresse can us e these methods in gathering primary data. (a\ Survey (3
2.5Describe how the management of B& A company can communicate strategy to employees. (3 (6
2.6Giv e SIX additional functions performed by management in an organisation. (6 1\ (6\ 44
Q3— Section header —
3.1The main goal of James Gresse as a new chairperson when doing restructuring was to stop the company from collapsing. Give THREE examples of what could have caused an organisation to collapse (3\
3.2James Gresse did a skills audit t o check the quality of staff members available in the organisation.
3.2.1Explain the term kill audit (2 1\ (2\
3.2.2Discuss how James Gresse can conduct the skill audit in the organisation. (3 1\ (3\
3.2Explain the aspects that James Gresse needs to consider when choosing a training programme. (5 2\ (10\
3.2Explain the role of the training committee with reference to the skills development process. (5 1\ (5\
3.2At every level of decision making within a business, each decision made will follow a number of steps. Identify SIX steps of decision making
3.3
3.4Proper training given to employees can motivate them. Briefly explain how the following factors can be used to motivate employees.
3.4.1
3.4.2
Q4— Section header —
4.1Employee can be recognised by having skills in the organisation. hich type of skills can be used to carry o ut the following responsibilities:
4.1.1The se skills are learned and used to allocate resources efficiently
4.1.2
4.2As another way to motivate employee , recognition is essential. Identify IVE systems or methods that James Gresse can use for recognising the achievements of
Topics Identified
5
Business EnvironmentsForms of OwnershipBusiness FunctionsLeadershipBusiness Plan
Mark Allocation
Total150 marks
Paper information
TitleDocument
SubjectManagement Practice
LevelNCV Level 4
Document typeQuestion paper
Year2018
MonthFebruary
Pages8
Downloads3
Examination context
Decade2010s
Years ago8y
SeasonSummer (SH)
Start dayThursday
Exam periodFebruary 2018
Days since exam3,172
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