Office Practice NCV Level 3 — Memo

February 2020 — NCV Level 3 — Office Practice

NCV Level 3 2020 NCV Business

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This section provides a quick preview of questions from the document. It may not display every question or the complete wording of each one. For the full content, including diagrams, tables and other information, view the original PDF above.

Q2— Section header —

2.1.1Wire running across the carpet can cause the man with files to trip and fall The torn carpet can cause someone to trip and fall Man picking up the printer is bending his back and not his knees, can cause injury to himself

2.1.2Health and safety officer or management (1\

2.1.3Do not use loose mats in the reception area Replace old carpets that have curled edges Check that all electrical cords and wires are positioned well away from any possible contact Do not stack files on top of one another they may topple over

2.2.1Yes (1\

2.2.2Thuli being her mentor Meeting with her on a daily basis Duty lists and logbooks Using checklists Giving questionnaires to customers Manager/senior staff could walk around in recep tion to observe her performance

2.3.1Before sweeping polishing vacuuming; emptying bins and ashtrays; watering plants; replacing worn or outdated brochures; steam cleaning. (Any 3

Q4— Section header —

4.1Search for venues or conference centres on the internet or yellow pages Request brochures from the venues: Ask the questions from your list of requirements and request a brochure from venues that match your

Q5— Section header —

5.1.1These are cardboard files in which records are placed, some have protruding tabs on which record names are written. Spike files This is a base with a steel onto which documents are pinned and they are normally used for keeping telephone messages or

5.2.1Vertical filing

5.2.2Lateral filing

5.2.3Tubular filing

5.2.4Electronic filing

5.2.5Lateral filing (5

5.3A sudden, inexplicable increase in demand for certain items of stationery Stock is of a noticeably poorer quality, for example, pens that run out of ink or printer cartridg es that are used up quickly

5.4.1There should never be more than this amount in stock

5.4.2

5.5Out line situation or irregular situation (1\ [30] SEE ADDENDUM [30]30

4.6VISITOR S REGISTER BOOK NAME DATE FROM TOWN CONTACT NUMBER COMMENTS

Q6— Section header —

Topics Identified

Business EnvironmentsForms of OwnershipLeadershipBusiness Plan

Mark Allocation

Sections30 + 30 + 30 + 30 = 120 marks

Paper information

TitleMemo

SubjectOffice Practice

LevelNCV Level 3

Document typeNCV Business

Year2020

MonthFebruary

Pages8

Downloads5

Examination context

Decade2020s

Years ago6y

SeasonSummer (SH)

Start daySaturday

Exam periodFebruary 2020

Days since exam2,446

About Office Practice examination preparation

This TVET examination resource can be used as part of a structured revision programme. Past papers are most useful when learners attempt questions independently, work within a realistic time limit, and review their answers afterwards.

How to use this resource for revision

A TVET past examination paper is most useful when it is treated as an active revision exercise. Try the questions yourself before checking the corresponding memorandum. Where you make an error, identify the reason — was it a knowledge gap, a calculation mistake, an interpretation issue, or an examination technique problem?

For stronger examination practice, complete the paper without unnecessary interruptions and keep track of the questions that take the most time. Afterwards, review the memorandum and separate knowledge gaps from mistakes caused by interpretation, calculation, structure, or examination technique.

understanding question requirements

applying subject knowledge

working under time constraints

checking answers

identifying revision priorities

A practical revision approach

Start by completing the resource without looking at the memorandum. Review incorrect and incomplete answers afterwards and make a short revision list based on the areas that caused difficulty.

File details

File size235.4 KB

Pages8

Archived on8 September 2026

File age48d

ContributorFreeMode

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