Management Practice NCV Level 3 — Memo
December 2023 — NCV Level 3 — Management Practice
NCV Level 3
2023
NCV Business
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Q1— Section header —
1.1.10
1.2.1True
1.2.2True
1.2.3True
1.2.4True
1.2.5True
1.2.6True
1.2.7True
1.2.8True
1.2.9False
1.2.10
Q2— Section header —
2.1.1It is necessary so that the recruit can answer a series of questions that will determine their ability to meet the requirements of the organisation. It is necessary so that the candidates are screened for their
2.1.2ese questions are about their personal life , education and training, career history and work experience, skills and achievement career plans and future goals.
2.1.4Gender , for example male or female Ethnic origin , for example Xhosa, Zulu, British Social origin , for
Q3— Section header —
3.1.1
3.1.2An internal client includes staff employed by the company as well as people who have a very close association with the company, even though they do not take a salary while xternal client
3.1.3They generate revenue for the organisation. They can recommend products to other clients It helps organisation collect and analys data on market and consumer behaviour
3.2.1Financial statements and projections of the company The minutes of the nnual eneral eeting of the company Records of strategic planning done by the company Intellectual property Researched and developed information
3.2.3
Q4— Section header —
4.1.1Dress code is guidelines on how employees should be dressed when at work, and sometimes even when attending work related functions. (2\
4.1.2Low performance levels failure to follow organi ational policy can result in poor organi ational performance. The performance of one individual can have a ripple effect across the entire business, resulting in a widespread loss of motivation,
4.2
4.3
4.4.1Remain modest and do not exaggerate anything Speak a gentle and friendly voice Do not refuse food or drink that is offered at the meeting, but remember to exercise self control Compliment the person on his or her skills or achievements
4.5If differences are resolved fairly, it will reduce feelings of fr ustration, resentment or anger. It could defuse potentially unpleasant or even dangerous situations It help s to bringing people together once an issue is put to rest.
Q5— Section header —
5.1.1A disciplinary policy is a reprimand or corrective action in response to employee misconduct, violation of rules, or poor performance (2\
5.1.2A disciplinary code must be comprehensive and complete. The procedure must conform to the principles of natural justice. This means that the incident must be investigated and the punishment should match the offence.
5.2.1Growth strategy in the business focus primarily on how a business will generate growth. For example, a company may decide to increase their market share and thereby increase demand for a product. (2\
5.2.2failure to cooperate among all stakeholders can affect growth strategy implementation rguments among stakeholder must be avoided Executive obsolescence ue to changes in the internal environment, the knowledge and experience of organi
5.3Props Purpose and objectives Process Prototype Resources Mission statement Vision statement [22]22
Q6— Section header —
6.1.1Reporting will be based on measurable, factual observations. The performance data can be represented in graphical format so that progress is clear at a glance. Staff can be inform ed in measurable terms how well they are
6.1.2It can be coordinated properly. Inspections and assessments can be harmoni ed so that they take place at the most suitable time and reveal the most meaningful results. Comparisons can be made between staff, department
6.1.3The manager or supervisor can check the use of resources are the being used optimally? Are the human resources being used to the best effect? The information obtained is valuable, reliable, up to date and
6.1.4
6.2A good strategic plan spells out the company identity. Clarifies the company position. Identifies the company destination. Navigates the company towards its destination. Clearly sets out the ways and means of evaluation.
Q7— Section header —
7.1Step 2: Obtain permission to search for the information permission must be offered to get information using , for example, the telephone. Step 3: Find the information it can be done in person or will be delegated
7.2The person cannot finalise the enquiry or assignment Alternatively, if a substitute item must be used, the result may be of a poor quality Time is wasted as people search for the missing item People such as regular clients, service provider
Topics Identified
5
Business EnvironmentsForms of OwnershipBusiness FunctionsLeadershipBusiness Plan
Mark Allocation
Sections35 + 34 + 35 + 22 + 30 + 24 = 180 marks
Paper information
TitleMemo
SubjectManagement Practice
LevelNCV Level 3
Document typeNCV Business
Year2023
MonthDecember
Pages10
Downloads6
Examination context
Decade2020s
Years ago3y
SeasonSummer (SH)
Start dayFriday
Exam periodDecember 2023
Days since exam1,045
About Management Practice examination preparation
This TVET examination resource can be used as part of a structured revision programme. Past papers are most useful when learners attempt questions independently, work within a realistic time limit, and review their answers afterwards.
How to use this resource for revision
A TVET past examination paper is most useful when it is treated as an active revision exercise. Try the questions yourself before checking the corresponding memorandum. Where you make an error, identify the reason — was it a knowledge gap, a calculation mistake, an interpretation issue, or an examination technique problem?
For stronger examination practice, complete the paper without unnecessary interruptions and keep track of the questions that take the most time. Afterwards, review the memorandum and separate knowledge gaps from mistakes caused by interpretation, calculation, structure, or examination technique.
understanding question requirements
applying subject knowledge
working under time constraints
checking answers
identifying revision priorities
A practical revision approach
Start by completing the resource without looking at the memorandum. Review incorrect and incomplete answers afterwards and make a short revision list based on the areas that caused difficulty.
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