Business Practice NCV Level 3 — Document
November 2018 — NCV Level 3 — Business Practice
NCV Level 3
2018
NCV Business
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Q1— Section header —
1.1Various options are given as possible answers to the following questions. Choose the answer and write only the letter (A D\ next to the question number (1.1.1
1.1.10\in the ANSWER BOOK.
1.1.1This is u sed for larger documents that normally would not fit into folders
1.1.2This type of business is involved in promoting religion, art, sciences, education, charity, recreation and other cultural or social activities Sole trader
1.1.3Conflict that occurs within yourself: Intra group Interpersonal
1.1.4This is w hen the services of an employee are no longer required through no fault of his/her own
1.1.5This is an example of a qualitative research method Content analysis Primary research
1.1.6This is used when the cards are arranged in a circle and held in position by a central rotating axis Card index
1.1.7A small magazine or book containing information and pictures about something is called a ...
1.1.8This department is respo nsible for selling the goods of the business and services to the customer and for managing the relationships with the customer
1.1.9The training and information one recei ves before starting a new job
1.1.10The onsiders all factors inside the business. icro macro
1.2Indicate whether the following statements are TRUE or FALSE. Choose the answer and write only rue or
1.2.5\ the ANSWER BOOK.
1.2.1When observing a conflict situation, one will not experience any emotions or feelings associated with the conflict.
1.2.2The grievance procedure is an example of downward communication.
1.2.3The Basic Conditions of Employment Act provides guidelines for employment conditions and contracts, providing minimum standards that employers are expected to obey.
1.2.4Keeping office equipment functioning properly contributes to the effective running of the organisation.
1.2.5Case studies refer only to written simulations. (5 2\ (10\
1.3Choose a description from COLUMN B that matches an item in COLUMN A. Write only the letter (A J\ next to the question number (1.3.1
1.3.10\in the ANSWER BOOK. COLUMN A COLUMN B
1.3.10OHS Stockpiling Private company Psychological test Replenish Diversity Investors Stigma Remuneration
Q2— Section header —
2.1What type of business organisation is outlined in the scenario (1\
2.2List any FIVE advantages of the type of business referred to in
Q2— Section header —
2.3What is meant by joint and several liability? (2
2.4Suppose Lwazo was alleged of stealing R10 000 from the business. Mr Ramaphosa decided to serve a notice for a disciplinary hearing to him. With regard to this scenario, answer the following questions:
2.4.1List FIVE compulsory elements that must be included in the notification of the hearing. (5\
2.4.2List FOUR people that need to be present during the hearing. (4\
2.4.3Suppose Lwazo is found guilty of the offence. What would be the appropriate sanction? (1\
2.4.4Lwazo wants to appeal against the outcome on grounds of substantive unfairness. What is meant by substantive unfairness? (2\
2.4.5Mr Ramaphosa realised that he had to put certain measures in place to maintain a high level of security at the workplace. List FIVE such precautions. (5\
2.5As administrative clerk, Naomi must be accurate in taking telephone messages. List any FIVE elements of what should be in a telephone message. (5\ [30] (3061003\30
Q3— Section header —
3.1Read the following extract and answer the questions. The manager of Cell B, a cell phone company, realizes that the business functions as an inseparable part of the environment surrounding it. It deals
3.1.7Give ONE example of a competitive advantage that Cell B may have. In which business sector can C ell B be categorised? List any FOUR factors that form part of the micro environment of Cell B.
3.2Read the following scenario and answer the questions. Hani was so excited when he started his new job four weeks ago he always dreamt of being office. He has hardly ever spoke
3.2.1
3.2.2
3.2.3
3.2.4
3.2Which process should have taken place to let Hani feel more welcome? Lis t FOUR elements that should form part of the p
Q3— Section header —
4.1
4.2List EIGHT guidelines that you will follow when using the photocopier. (8\
4.3Give THRE E examples of consumables that will be needed by the college. (3\
4.4Consumables are ordered using a store requisition form Name the relevant information that you will need to complete the requisition form.
4.5You quickly realised that you need to have time management skills to enable you to be in control of your own time How can you benefit from using
Q5— Section header —
5.1Managers very often confuse the concept of simply introducing an employee versus putting the employee through an induction process
5.1.1With reference to the above statement, table THREE differences between the introduction and the induction of new employees. (3 2\ (6
5.1.2Conflict may arise as a result of improper induction Individuals most probably will behave in different ways in a conflict situation. Briefly describe THREE ways in which an individual may react.
5.2List EIGHT functions and activities common to all businesses. (8\ [2 0] TOTAL SECTION B: GRAND TOTAL: 120 150
Topics Identified
4
Business EnvironmentsForms of OwnershipBusiness FunctionsLeadership
Mark Allocation
Total120 marks
Sections30 + 30 + 40 + 30 = 130 marks
Paper information
TitleDocument
SubjectBusiness Practice
LevelNCV Level 3
Document typeQuestion paper
Year2018
MonthNovember
Pages9
Downloads6
Examination context
Decade2010s
Years ago8y
SeasonSpring (SH)
Start dayThursday
Exam periodNovember 2018
Days since exam2,900
About Business Practice examination preparation
This TVET examination resource can be used as part of a structured revision programme. Past papers are most useful when learners attempt questions independently, work within a realistic time limit, and review their answers afterwards.
How to use this resource for revision
A TVET past examination paper is most useful when it is treated as an active revision exercise. Try the questions yourself before checking the corresponding memorandum. Where you make an error, identify the reason — was it a knowledge gap, a calculation mistake, an interpretation issue, or an examination technique problem?
For stronger examination practice, complete the paper without unnecessary interruptions and keep track of the questions that take the most time. Afterwards, review the memorandum and separate knowledge gaps from mistakes caused by interpretation, calculation, structure, or examination technique.
understanding question requirements
applying subject knowledge
working under time constraints
checking answers
identifying revision priorities
A practical revision approach
Start by completing the resource without looking at the memorandum. Review incorrect and incomplete answers afterwards and make a short revision list based on the areas that caused difficulty.
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