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Q1— Section header —
1.1Various options are given as possible answers to the following questions. Choose the answer and write only the letter (A D\ next to the question number (1.1.1
1.1.5\n the ANSWER BOOK.
1.1.1is transported in pipelines to various destinations
1.1.2or vehicles to where they are needed. driver dispatcher controller clerk
1.1.3to thing put for conveyance or transportation, freight or cargo.
1.1.4... services in the transport business in clude human resource management, security management and cleaning services.
1.1.5links Johannesburg, Pretoria, Ekurhuleni and OR Tambo International Airport. Metrorail Gautrain PRASA
1.2Indicate whether the following statements are TRUE or FALSE. Write only true or false next to th
1.2.5\in the ANSWER BOOK.
1.2.1Outsourcing transport in a business allows the owner to focus on the business core competencies.
1.2.2Insurance is not compulsory when operating a taxi service
1.2.3Transport outsourcing in a business moves freight quickly and economically to its destination.
1.2.4Variable expenses in the transport business include fuel, brakes, tyres, et etera
1.2.5
1.3Complete the following sentences by f illing in the missing word Write only the word(s\
1.3.5\ the ANSWER BOOK.
1.3.1on how the transport business can be operated.
1.3.2An instrument used to measure the rotation speed of a propeller shaft in
1.3.3The mass or weight of a vehicle excluding the contents that it is
1.3.4explore the technical and legal requirements of transportation and vehicle maintenance.
1.3.5
1.4Choose the correct word(s\ from those in brackets. Write only the word(s\ next the question number (1.4.1
1.4.5\the ANSWER BOOK
1.4.1Road transport operations require a basic understanding of transport (economics/organis ations\.
1.4.2Customer satisfaction in transport business includes (efficiency/risk\.
1.4.3Marketing and sales activities in business transport do NOT include (service promotion/security services\ (11020312\ NC2920 (E\
1.4.4ood salary perks /unacceptable labour conditions are one of the main challenges in the transport business ethics.
1.4.5
1.5Choose a description from COLUMN B that matches an item in COLUMN A. Write only the letter (A F\ next to question number (1.5.1
1.5.5\in the ANSWER BOOK. COLUMN A COLUMN B
1.5.5Ethics Transport legislation Ropeways Fleet management Checklist
Q2— Section header —
2.1Explain the role and importance of transportation in South Africa. (2\
2.2What is the r ole of Transnet in South Africa? (2\
2.3The ublic entities indicated below have both direct and indirect impact on transport operations and transport business. Indicate the role of each of these entities as mandated by the minister of transport:
2.3.5PRASA (Passeng er Rail Agency of South Africa\ RAF (Road Accident Fund\ RTMC (Road Traffic Management Corporation\ SAMSA (South African Maritime Safety Authority\ SANRAL (South African National Roads Agency Limited\
2.4
2.5State any FIVE routine vehicle maintenance tasks (5\ [25] (11020312\25
Q3— Section header —
3.1Road safety in South Africa is one of the major objectives that the government wants to achieve through various projects. Discuss the Arrive Alive Campaign as one of these projects under the following:
3.1.1Which d epartment enforces the implementation of this campaign? (1\
3.1.2Give the TWO critical periods of the year that this project is mostly implemented and enforced. (2\
3.1.3
3.2Name any FIVE business ethics that the transport business should strive to meet in its operation. (5\
3.3Knowledge of i ndustrial relations for an employee in any business is important. Indicate any FIVE things that should be included in the transport business employment contract. (5\
3.4Vehicles carrying passengers or goods should meet certain legal safety standards in order to operate. Name any SIX operating aspects that should be checked to ensure the vehicle s safety in respect of its COF (Certificate of Fitness\
Q4— Section header —
4.1
4.2State FIVE characteristics of in transit care of freight. (5\
4.4