Business Practice NCV Level 2 — Document
November 2018 — NCV Level 2 — Business Practice
NCV Level 2
2018
NCV Business
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Q1— Section header —
1.1Various options are given as possible answers to the following questions. Choose the answer and write only the letter (A D\ next to the question number (1.1.1
1.1.10\in the ANSWER BOOK.
1.1.1dditional functions that help a company achieve its goal. rucial support
1.1.2... refers to y our individual characteristics that make you who you are Code of conduct
1.1.3A/An ... refers to a list of activities that need to be completed within specific time.
1.1.4If you want other people to respect you both as a person and as a worker
1.1.5he following classification of activities can be used as a guideline to prioritise your tasks
1.1.6A/ have to wear in the workplace. uniform
1.1.7environment Counselling Ergonomics Desertion
1.1.8he following is a characteristic of a person with a positive attitude
1.1.9being equally ill mannered totally ignoring him/her
1.1.10mployee s manager and supervisor
1.3Indicate whether the following statements are TRUE or FALSE. Choose the answer and w rite only True or
1.3.10\ the ANSWER BOOK.
1.3.1Listening is one of the most important communication skills in business.
1.3.2One of the functions of the administration department is to manage the system used for bookkeeping
1.3.3It is important to assess your work performance regularly, as this will help you and your employees to identify areas for development.
1.3.4A c ode of ethics shapes and guides employees behaviour in the workplace.
1.3.5Hearing is mainly active because it needs concentration and attention.
1.3.6It is clearly stipulated in South African government that every company must have designated smoking areas in the workplace.
1.3.7A job description indicates the type of qualification and skills required to perform specific duties and responsibilities.
1.3.8The company dress code often sends a message about the staff to internal and external stakeholders.
1.3.9The core business of Shell garage is to provide petrol and oil.
1.3.10
Q2— Section header —
2.1Define the term hazard. (2\
2.2
2.3Explain F OUR responsibilities of an employee regarding health and safety
2.4
2.5Study the fire extinguisher in FIGURE 1 below and identify the different part Write only the answer next to the question number (2.5.1
2.5.5\in the ANSWER BOOK.
2.5.4
Q3— Section header —
3.1State whether the following forms of behaviour are ETHICAL or UNETHICAL. Choose the answer and w rite only thical or
3.1.1Whistle blowing to disclose corruption
3.1.2Leaving the workstation for a smoke break not during official intervals
3.1.3Taking advantage of your position in an enterprise to make money
3.1.4Over evaluating the assets of a company in published financial statements
3.1.5
3.2You are Ms Cecelia Harriet, the Human Resource representative of Tshwane South TVET
3.2.1Why should Ms Linda Masha remain at home? (2\
3.2.2How long should she stay away from work? (1\
3.2.3Does she need to submit a edical certificate on 16 February 2018? (1\
Q3— Section header —
3.3Distinguish between code of conduct and code of ethics. (4\
3.4The code of conduct of a business should include certain aspects. Complete the following business code of ethics by giving relevant examples of each aspect.
3.4.1Financial reporting
3.4.2Protecting the environment
3.4.3Employment practice
3.4.4Selling and market practice
3.4.5Security and privacy
3.4.6Basic honesty
3.4.7
3.5It is very important that each organi ation draw up a business code of conduct to guide employees on how to present them selves.
3.6List S IX stakeholder in your college or institution
Q4— Section header —
4.1Us the information above and d raw up an organogram (10\
4.2Briefly explain the role played by each department mentioned in QUESTION
4.1(10\ [20] (3061002\ 11 NC350 (E\20
Q5— Section header —
5.1Read the scenario below and answer the questions Michael is a website designer in the arketing department of a local sporting goods manufacturer. He has been given the task to design the annual product
5.1.1dentify THREE time wasters experienced by Michael rom the scenario above
5.1.2Give Michael TWO suggestions on how to manage his time to complete the task given to him. (2\
5.1.3Name TWO management tools Michael can use to manage his time effectively and efficien tl y. (2\
5.2Briefly explain the following terms:
5.2.1Work roster
5.2.2Work chedule
5.2.3Deadline
5.2.4Task list
5.2.5Priority (5 2\ (10\ [20] TOTAL SECTION B: 100 GRAND TOTAL:20
Topics Identified
4
Business EnvironmentsForms of OwnershipBusiness FunctionsLeadership
Mark Allocation
Total150 marks
Sections40 + 20 + 20 = 80 marks
Paper information
TitleDocument
SubjectBusiness Practice
LevelNCV Level 2
Document typeQuestion paper
Year2018
MonthNovember
Pages11
Downloads4
Examination context
Decade2010s
Years ago8y
SeasonSpring (SH)
Start dayThursday
Exam periodNovember 2018
Days since exam2,900
About Business Practice examination preparation
This TVET examination resource can be used as part of a structured revision programme. Past papers are most useful when learners attempt questions independently, work within a realistic time limit, and review their answers afterwards.
How to use this resource for revision
A TVET past examination paper is most useful when it is treated as an active revision exercise. Try the questions yourself before checking the corresponding memorandum. Where you make an error, identify the reason — was it a knowledge gap, a calculation mistake, an interpretation issue, or an examination technique problem?
For stronger examination practice, complete the paper without unnecessary interruptions and keep track of the questions that take the most time. Afterwards, review the memorandum and separate knowledge gaps from mistakes caused by interpretation, calculation, structure, or examination technique.
understanding question requirements
applying subject knowledge
working under time constraints
checking answers
identifying revision priorities
A practical revision approach
Start by completing the resource without looking at the memorandum. Review incorrect and incomplete answers afterwards and make a short revision list based on the areas that caused difficulty.
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