Travel Services N6 — Document
June 2021 — N6 — Travel Services
N6
2021
Nated Tourism
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Q1— Section header —
1.1Indicate whether the following statements are TRUE or FALSE by writing only True or False next to the question number (1.1.1
1.1.10\in the ANSWER BOOK.
1.1.1A referral car voucher is issued when a passen ger pay by credit card.
1.1.2A traveller at the age of 16 is allowed the adult travel allowance of R1 000 000.
1.1.3The travel insurance policy signed by a passenger is a legal contract.
1.1.4The price of a cruise includes insurances and service fees.
1.1.5A compartment car on a train is open with an aisle and seating on both sides.
1.1.6A youth hostel is a private house offering accommodation to paying guests.
1.1.7A variable cost is a cost that only incur when a servi ce is used.
1.1.8Travel insurance covers a passenger against foreseen risks associated with travelling.
1.1.9helm
1.1.10
1.2Choose a term from COLUMN that matches a description in COLUMN Write only the letter (A J\next to the question number (1.2.1
1.2.10\in the ANSWER BOOK. COLUMN COLUMN
1.2.51.
1.2.10Small hotel located near a highway VAT payable in South Africa Air ticket from South Africa, assport, isa and i nsurance
Q2— Section header —
2.1Which hotel would you suggest to Mrs Latifah? (1\
2.2What is the rate that she will have to pay for her full stay in the currencies below?
2.2.1MGA (2\
2.2.2ZAR (3\
2.3Calculate the commission that your agency will earn for this booking. (3\
2.4Give the location of the hotel (not the address\ (2\
2.5Mrs Latifah is interested in history. Name any ONE historical attraction close to the hotel (1\
2.6Describe the apartment type rooms available at this hotel. (2\
2.7Name THREE amenities in the hotel (3\
2.8Name the different types of rooms available in this hotel. (2\
2.9Explain the following terms to Mrs Latifah
2.9.1Adjoining/ djacent room
2.9.2Interleading/ nterconnecting rooms
2.9.3Concierge (3 2\ (6\
2.10Complete the hotel voucher on ADDENDUM . The booking was confirmed as PAL0123 (15\ [40] 2203008640
Q3— Section header —
3.1Calculate the cost of land arrangements in each city in the following currencies:
3.1.1BWP
3.1.2GBP
3.1.3CZK
3.1.4
3.2Calculate the total cost of the travel arrangements in ZAR (13\
3.3Calculate the total cost of the tour (use any of the THREE methods\ (6\
3.4Calculate the commission that your agency would ear n on this booking (use any of the THREE methods\ (3\
3.5Explain what a roup nclusive our is
Q4— Section header —
4.1Give the car group code for a Ford Ecosport. (1\
4.2Calculate the cost of the car rental for Mrs Goldberg. (10\
4.3What commission would your agency earn for the rental? Please take note of the South African VAT increase to 15%. (3\
4.4Issue the car voucher on ADDENDUM The reservation number is PACE0312 (12\
4.5Refer to ADDENDUM to answer the following:
4.5.1Advise Mrs Goldberg o the excess amount on her car rental (1\
4.5.2Give the amount for MONTHLY (ONE month\rental on a Ford Ecosport (1\ RAIL Refer to ADDENDUM to answer the following questions
4.6Mr Eddie Murphy (a South African passport holder, 25 years old\is travelling to Europe during high season. He would like to travel by rail on at least 10 consecutive days within Austria, Switzerland and Germany using a rail pass.
4.6.1Which rail pass would you suggest
4.6.2What is the validity of this pass?
4.6.3
4.7Mr and Mrs Lawrence have requested that you provide them with a quote in respect of a rail pass for their visit to Europe later in the year. They will be travelling through the whole Europe for approximately a month and would like
4.7.1Which rail pass would you suggest
4.7.2What is the validity of this pass?
4.7.3
4.8Mr Khoza (a South African passport holder\ will be travell ing to Europe later this year. He has requested information on a rail pass that will allow him to travel around the whole of Europe for 17 consecutive days.
4.8.1Which rail pass would you suggest
4.8.2What is t he validity of this pass?
4.8.3What is the cost of this pass in EUR?
4.8.4
4.9Mr and Mrs Jones have requested that you provide them with a quote on a rail pass for their visit to Europe during January and February (medium season\ext year. They would like a rail pass that allows them to travel
4.9.1Which rail pass wou ld you suggest
4.9.2What is the cost of this pass in EUR? (2 1\ (2\ [40]40
Q5— Section header —
5.1Which cruise would you suggest to them Option 1 or Option 2? (1\
5.2Calculate the total cost for BOTH passengers. (4\
5.3Calculate the commission that your agency will earn on this booking. (3\
5.4Advise them on the departure and arrival times, dates and cities. (3\ 22030086
5.5Explain the difference between an inside cabin and an outside cabin (2\
5.6Explain the following terms
5.6.1Embarkati on
5.6.2Disembarkation (2 2\ (4\ INSURANCE You are working for Airwaves ravel in Cape Town
5.7Which insurance opt ion would you suggest for your client? (1\
5.8What will the total cost be for Ms Markle? (1\
5.9Calculate the amount of commission that your agency will earn. (3\
5.10Refer to ADDENDUM to answer the following questions
5.10.1What will the cost be for a 19 year old person travelling for 17 days?
5.10.2What will the cost be for a senior citizen travelling for 25 days?
5.10.3
5.11Complete the insurance form on ADDENDUM I for Ms Markle. She will pay with a credit card. Agency details: Airwaves Travel Queenstown, nsurance code: AIR1234 (15\
Q6— Section header —
6.1Calculate the total for the travel arrangements (show all cal culations\ (11\
6.2Give the total for the land arrangements (2\
6.3Calculate the total amount still available to Mr Mugabe to purchase foreign currency (3\
6.4Mr Mugabe would like to use his full remai ning travel allowance as listed bel ow. Calculate the amount of foreign currency he will get in each currency.
6.4.115% in USD (4\
6.4.230% in JPY (4\
6.4.320% in NZD (4\
6.4.435% on credit card (1
6.5Mr Mugabe has returned from his vacation and would lik e to refund the remaining amounts of foreign currency. Calculate the ZAR amount that he will receive for the following currencies
6.5.1USD2 500 ash
6.5.2NZD6 000 in t ravellers heques
6.5.3
6.6Name TWO countries in Africa (except for South Africa\where South African and can be used. (2\ [40] TOTAL SECTION B: 16 GRAND TOTAL:40
16.5763
16.5377
17.0698 EURO EUR
14.5654
14.5223
15.0052 UNITED STATES DOL LAR USD
12.3400
12.2845
12.6575 UAE DIRHAM AED
0.3244
0.3082
0.2620 AUSTRALIAN DOLLAR AUD
0.1092
0.1108
0.1009 BOTSWANA PULA BWP
0.8520
0.8575
0.7320 CANA DIAN DOLLAR CAD
0.1088
0.1092
0.0949 SWISS FRANC CHF
0.0828
0.0830
0.0762 CHINESE YUAN CNY
0.5591
0.5214
0.4550 CZECH ORUNA CZK
1.8436
2.5542
1.6285 DANISH KRONE DKK
0.5340
0.5361
0.4719 HONG KONG DOLLAR HKD
0.6521
0.6559
0.6011 ISRAELI SHEKEL ILS
0.3157
0.3757
0.2533 INDIAN RUPEE INR
5.6057
5.6496
5.2569 JAPANESE YEN JPY
9.2413
9.2079
8.5198 KENYAN SHILLING KES
8.9825
9.0652
7.1024 SRI LANKA RUPEE LKR
12.8358
13.0337
12.3812 LESOTHO LOTI LSL
1.0000 .0000
1.0000 MADAGASCA ARIARY MGA
31.4688
31.7899
20.0004 MAURITIAN RUPEE MUR
2.9273
2.8926
2.5813 MALAWI AN KWACHA MWK
60.4356
61.5394
55.4922 NAMIBIA DOLLAR NAD
1.0000
1.0000 NIGERIAN NAIRA NGN
31.3202
26.7903
22.3053 NORWEGIAN KRON NOK
0.6718
0.6741
0.6104 NEW ZEALAND DOLLA NZD
0.1213
0.1235
0.1083 RUSSIAN ROUBLE RUB
4.9117
5.0023
4.8717 SWEDISH KRON SEK
0.7177
0.7203
0.6619 SINGAPORE DOLLAR SGD
0.1138
0.1142
0.0999 22030086 Copyright reserved Please turn over ADDENDUM B
Topics Identified
1
Business Plan
Mark Allocation
Total200 marks
Sections40 + 40 + 40 + 40 + 40 + 40 = 240 marks
Key Information
Contact Number0804012308
Email Addresscarlton@carltonhotel.com · info@worldtravel.co.za
Websitewww.worldtravel.co.za · www.msccruises.co.za
Paper information
TitleDocument
SubjectTravel Services
LevelN6
Document typeQuestion paper
Year2021
MonthJune
Pages22
Downloads4
Examination context
Decade2020s
Years ago5y
SeasonWinter (SH)
Start dayTuesday
Exam periodJune 2021
Days since exam1,959
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