Travel Services N6 — Document
June 2019 — N6 — Travel Services
N6
2019
Nated Tourism
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Q1— Section header —
1.1Choose a term fr om COLUMN B that matches a description in COLU MN A
1.10\in the ANSWER BOOK. COLUMN COLUMN
1.1.10Hotel food plan EP Eurail saver pass Car rental paid with credit card Travel insurance company Hotel rate without commission Air b uy/Air mail
2.2The ZAR1 000 000 annual foreign exchange travel allowance is applicable to
2.6n inclusive tour a tour designed for individuals with specific needs. a tour to an international destination. individual tour components t
2.7The 1% levy charged on the total car rental and kilometre cost when renting a car is a tourism levy. an airport surcharge
2.8The excess payable on the credit card insurance is generally per incident. R100
2.9The staff member on a cruise ship that is responsible for serving passengers is known purser. hostess. captain.
Q2— Section header —
2.2Calculate the cost of the car ren tal for Mr Gigaba (10\ .3 Calculate the
2.4Issue the car voucher on ADDENDUM (attached\ The reservation number is E
2.5Explain the following terminology to Mr Gigaba
2.5.1Airport surcharge
2.5.2One way rental fee
2.5.3Additional driver/Co driver
2.5.4Personal accident insurance
2.5.5
Q3— Section header —
3.1Miss Kardashian would like to know how mu ch her travel allowance is before any deductions (1
3.2Calculate the total amount Miss Kardashian must pay you for her travel arrangements . (S how all calculations
3.3Miss Kardashian would like to use her remaining allowance as follows Calculate the amounts for her.
3.3.1 50% in GBP (4
3.3.2 20% in EUR (4
3.3.310% in USD (4
3.3.410% in EGP (4
3.310% on her credit card (1 20060116
3.4Miss Kardashian has returned from her trip and wishes to refund he r unused foreign currencies. Calculate the total amount of ZAR that she will receive for the following:
3.4.1GBP 500 in cash
3.4.2EUR 900 traveller s cheques
3.440
Q4— Section header —
4.2Calculate the commission that your agency will earn on this booking. (2
4.3Name THREE documents issued by the cru ise company on receiving full payment (3
4.4You clients have requested information on their destination, Mozambique. Advise them on the following:
4.4.1Capital of Mozambique
4.4.2Currency used in Mozambique
4.4.3Visa requirements for South African passport holders
4.4.4
4.5Which insurance option would you suggest for your clients? (1\
4.6What will the total cost be for BOTH passengers? (1\
4.7Calculate the amount of commission that your agency will earn. (2\
4.8Complete the insurance for m on ADDENDUM H attached\ for Mr and Mrs Mashi
4.9State the rail pass that you ould suggest to Mr Mashingo by giving the
4.10What is the duration of this trip? (1\ 2030086
4.11Give the cost of this pass per person in:
4.11.1 EUR (1\
4.11.2ZAR (3
4.12Explain to Mr Mashingo the difference between first class travel and second class travel. (2\
4.13Name the type of compartments where the seats can be converted into beds. (1\ 4. 14 Give the name of the compartment where passengers can sit down for meals
Q5— Section header —
5.2Calculate the rate that they will have to pay for their full stay in the following currencies
5.2.1EUR/USD (2 5.
2.2ZAR (3 5. Calculate the commission that your agency will earn for this booking (3
5.6Advise you passengers on the p ossibility of participating in n ight skiing at the hotel (2\
5.7Complete the hotel voucher on A DDENDUM (attached\ . T he booking was confirmed as: AL98302
5.8Ex plain the following terms to Mr and Mr Mugabe
5.8.1 Late a rrival .8 .2 Net r ate
5.8.3Check in deadline
5.8.4
Q6— Section header —
6.1.4
16.9971
14.6916
13.6538
0.0937
0.7221
0.0914
0.0706
0.4532
1.7540
0.4816
0.5489
0.2500
4.8728
8.0750
6.7564
10.8865
2.4746
51.2140
1.0000
21.1868
0.5901
0.0965
4.3762
0.2565
0.6282
0.0982
1.0000
2.3154
0.7055 BRITSH POUND GBP
16.9971
16.4778 16 3937 EURO EUR
14.6916
14.2268
14.1419 UNITED STATES DOL USD
13.6538
13.2762
13.3288 AUSTRALIAN DOLLAR AUD
0.0937
0.1034
0.1028 BOTSWANA PULA BWP
0.7221 0. 8433
0.8380 CANADIAN DOLLAR CAD
0.0914
0.1055
0.1081 SWISS FRANC CHF
0.0706
0.0774
0.0882 CHINESE YUAN CNY
0.4532
0.5194 CZECH KRONER CZK
1.7540
2.6816 DANISH KRONER DKK
0.4816
0.5455
0.5644 HONG KONG DOLLAR HKD
0.5489 .6026
0.6512 EGYPTIAN POUND EGP
1.8796
2.0921
2.1126 INDIAN RUPEE INR
4.8728
5.2574 JAPANESE YEN JPY
8.0750
8.7577
8.9418 KENYAN SHILLING KES
6.7564
8.7076
8.6125 SRI LANKA RUPEE LKR
10.8865
11.5180
11.4562 MAURITIAN RUPEE MU
2.4746
2.7807
2.8214 MALAWI KWACHA MWK
51.2140
57.1237
56.5984 NAMIBIA DOLLAR NAD
1.0000
1.0000
1.0000 NIGERIAN NAIRA NGN
21.1868
25.6730
25.4897 NORWEGIAN KRONOR NOK
0.5901
0.6532
0.6629 NEW ZEALAND DOLLA NZD
0.0965
0.1114 0. 1133 RUSSIAN ROUBLE RUB
4.3762
4.5197
4.4195 SAUDI RIYALS SAR
0.2565
0.4785
0.3736 SWEDISH KRONER SEK
0.6282
0.6859
0.7384 SINGAPORE DOLLAR SGD
0.0982
0.1125
0.1206 SWAZILAND LILANGE SZL
1.0000
1.0000
1.0000 THAI BAHT THB
2.7115
2.9784 ZAMBIAN KWACHA ZMW
0.7055 0. 9542
0.8654 22030086 Copyright reserved Please turn over ADDENDUM C
2.4Europ e Car ar rental Reg. No 05/13135/07 TRAVEL AGENT CHARGE VOUCHER
4.8TRAVEL INSURANCE APPLICATION AGENCY NAME: BRANCH: CONSULTANT: AGENCY CODE: INSURED PERSON(S\ SURNAME INITIALS GENDER DATE OF
5.7TREK AFRICA TOURS AND TRAVEL HOTEL VOUCHER PASSENGER'S NAME HOTEL ADDRESS REQUIREMENTS TEL: DATE OF ARRIVAL DATE O
Topics Identified
2
Forms of OwnershipBusiness Plan
Mark Allocation
Total200 marks
Sections40 = 40 marks
Key Information
Contact Number0
073150340
Websitewww.kakslauttanen.fi · www.alyeskaresort.com
Paper information
TitleDocument
SubjectTravel Services
LevelN6
Document typeQuestion paper
Year2019
MonthJune
Pages21
Downloads5
Examination context
Decade2010s
Years ago7y
SeasonWinter (SH)
Start daySaturday
Exam periodJune 2019
Days since exam2,689
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