Travel Services N5 — Document

June 2021 — N5 — Travel Services

N5 2021 Nated Tourism

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🎯 2 marks ⏱️ 3h 📄 4 pages 📝 72 items found 📚 2 topics 🔑 1 key info

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Q1— Section header —

Q2— Section header —

Q3— Section header —

Q4— Section header —

Q5— Section header —

Q1— Section header —

1.1Indicate whether the following statements are TRUE or FALSE. Choose the answer and write only or next to the question number (1.1.1

1.1.10below

1.1.1Montreal in Canada is the IATA s clearing house office.

1.1.2Associate members in IATA meetings attend meetings as observers only.

1.1.3ICAO stands for International Civil Aviation Organization.

1.1.4The capital city of Ethiopia is Nairobi.

1.1.5Traffic right no. 2 is the right to convey revenue earning traffic between two foreign countries.

1.1.6A young passenger is any person between 12 and 15 years of age.

1.1.7WCHR is a code for a passenger who is completely immobile and needs to be carried up and down the aircraft steps and to and from the cabin seat.

1.1.8Standing committees of IATA are Passengers, Baggage, Cargo and Mail.

1.1.9PBZ is the city code for Pietermaritzburg.

1.1.10NS is the flight status of a child when completing an airline ticket. (10 1\ (10\

1.1_______________

1.110 _______________ (22030145\ Copyright reserved Please turn over

1.2Complete the airline codes and the form numbers of the following airlines AIRLINE AIRLINE CODE FORM NO E. g.

1.3Complete the following table by choosing the sub area of each country from the list below.

1.4List the SIX checks necessary before accepting any credit card for payment. (6\

1.5Give the AIRIMP codes (class code \of the following classes of travel. CLASS CODE E. g. Business class

Q2— Section header —

2.1Calculate the fare for the ADULT, CHILD and INFANT. FROM/TO CARR ADULT CHILD INFANT FARE ZAR ROUNDED

2.2Complete the missing details in the shaded areas of the ETKT below. Form of payment: Diners Club 2345876098234845 exp 01/25 NAME: DUNGELO/SIPHELELE ETKT ITINERARY/RECEIPT EXPRESS TRAVEL 16MAY2020 IATA

2.3Complete the CREDIT CARD CHARGE FORM for this ticket. Mrs Dungelo would like the payment over 18 months , and the approval code is TKD546. (22030145\ Copyright reserved

2.4Show the TAT entry for a child (5\ [65]65

Q3— Section header —

3.1Recalculate the fare and work out the difference. (22030145\ 10 Copyright reserved Please turn over OLD FARE CALCULATION NEW FARE CALCULATION FROM/TO

Q4— Section header —

4.1Ca lculate the fare per passenger. FROM/TO CARR FARE CALC FARE ZAR VAT ZAR

4.2Calculate the deposit that is required for the team. Mr Cole will need to pay a 30% deposit t o secure the above reservation. Payment details: American Express 3648392648893756 01/25. Straight payment.

4.3Complete the SHADED details of the EMD below. EMD 083 5347650968 TYPE Check and enter POI Check and enter

4.4Complete the table below: SERVICE RFIC RFISC Firearms Lounge access Wheelchair (WCHR\ Kosher

Q5— Section header —

5.1Refer to the fare extract in ADDENDUM G to calculate the PEX airfare based on rule A021 for BOTH Mr Stevens and his son. FER75/1A 23MAR 1. STEVENS/ISAAC MR 2.

5.2Issue the portion of the documents below for the CHILD Form of payment American Express 6453 8576 3746 8797 exp 10/23

5.2.1FARE TAX TAX TAX TOTAL FORM OF PAYMENT DUR MK MRU ZAR (15\

5.2.2FARE BASIS NOT VALID BEFORE NOT VALID AFTER ALLOW (10\

26.6053.20 1210 2420 169.40 338.80 820 1630 114.80 228.20 130 250

18.2035 VAT 1500 3000 210 420 1010 2010 141.40 281.40 150 300 21 42 900

85.40169.40 90 180

12.6025.20 VAT 1200 2400 168 336 810 1610 113.40 225.40 120 240

16.8033.60 700 1400 98 196 470 940

65.80131.60 70 140

9.8019.60 VAT 2000 280 1340 187.60 200 28 1080

15.40VAT 1620 226.80 1090 152.60 170

23.80820 114.80 550 77 90

12.60VAT 1250 175 840 117.60 130

18.20620

86.80420

58.8070

9.80JNB PLZ DUR CPT Adult Child Infant

22.4043.40 1900 3800 210 420 1010 2010 141.40 281.40 150 300 21 42 VAT 1200

16.8033.60 1500 3000 210 420 1010 2010 141.40 281.40 150 300 21 42 VAT 1000 2000

93.80187.60 100 200 14 28 1200 2400 168 336 810 1610 113.40 225.40 120 240 17

33.60VAT 1550 217 1040 145.60 160

22.402000 280 1340 187.60 200 28 VAT 1260

18.201620 226.80 1090 152.60 170

23.80VAT 1060 148.40 720 100 .80 110

15.401250 175 840 117.60 130

18.20(22030145\ Copyright reserved Please turn over ADDENDUM B BRITISH AIRWAYS FARE RULES

Multiple Choice Options

A)021

A)1.

A)6 days

A)1\

A)1. Before d

A)1. Permitted at a charge of ZAR200 per transaction: such transaction must be made not later

Topics Identified

Business EnvironmentsBusiness Plan

Mark Allocation

Total200 marks

Sections40 + 65 + 15 + 40 + 40 = 200 marks

Key Information

Contact Number0835362783 · 0836389201

Paper information

TitleDocument

SubjectTravel Services

LevelN5

Document typeQuestion paper

Year2021

MonthJune

Pages22

Downloads5

Examination context

Decade2020s

Years ago5y

SeasonWinter (SH)

Start dayTuesday

Exam periodJune 2021

Days since exam1,957

About Travel Services examination preparation

This TVET examination resource can be used as part of a structured revision programme. Past papers are most useful when learners attempt questions independently, work within a realistic time limit, and review their answers afterwards.

How to use this resource for revision

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For stronger examination practice, complete the paper without unnecessary interruptions and keep track of the questions that take the most time. Afterwards, review the memorandum and separate knowledge gaps from mistakes caused by interpretation, calculation, structure, or examination technique.

understanding question requirements

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A practical revision approach

Start by completing the resource without looking at the memorandum. Review incorrect and incomplete answers afterwards and make a short revision list based on the areas that caused difficulty.

File details

File size1.01 MB

Pages22

Archived on8 September 2026

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