Travel Services N5 — Document

June 2018 — N5 — Travel Services

N5 2018 Nated Tourism

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📋 Document Analysis

🎯 200 marks ⏱️ 3h 📄 6 pages 📝 33 items found 📚 3 topics 🔑 1 key info

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Questions — A Preview of What to Expect in the Document

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Q1— Section header —

1.1Complete the following table by filling in the omitted cities, codes or countries CITY CODE COUNTRY BUQ

1.2Explain the term LAGs (1\

1.3Which LAGs are currently permitted in passengers' carry on luggage? (4\ EXAMINATION NUMBER:

1.4Complete the following table by filling in the omitted code or term: CODE TERM ETA Bassinet INF

Q2— Section header —

2.1Calculate the fare for the adult, child and infant FROM/ TO FB: CARR ADULT CHILD INFANT

2.2Issue the portion of the ticket document below for the infant STATUS FARE BASIS NOT VALID BEFORE NOT VALID

2.3Complete the TAT entry for the infant. (5\

2.4Complete the Credit Card Charge Form for the infant s ticket. The infant ticket number was 125 098789561

2.8.1What is the SAA frequent lyer programme called? (1\

2.8.2Would Mr Whale still earn frequent flyer points on code share flights (1\ [68] EXAMINATION NUMBER:68

Q3— Section header —

3.1Calculate the travel fare for Honey FROM/ TO FB: CARR FARE FARE ZAR

3.2Considering that Honey is travelling unaccompanied, what information must you give the airline booking? (5\

3.3Complete t he TAT entry for Honey. (5\

3.4Which document must you issue for Honey to travel? (1\

3.5Which RFIC code would you use when issuing this document? Write only the correct letter in the space provided.

3.6Where must Honey collect her travel document? (1\

3.7The status codes on the flights you have b ooked for Honey are different. he first flight shows HK and the second flight shows HL. What do these codes mean? (2\ [25] (22030145\25

Q4— Section header —

4.1Ms Dee asked you which refund she would get if she cancelled her unused Johannesburg to Cape Town fligh t. Calculate the refund that Ms Dee could expect to receive. Original f are Original VAT

4.2Calculate the difference in fares. OLD FARE NEW FARE FROM/ TO FB: FROM/ TO FB:

4.3Issue the portion of the ticket document below for Ms Dee s new ticket FARE BASIS NOT VALID BEFORE NOT VALID AFTER

Q5— Section header —

5.1Calculate the fare for Mr Bartowski to travel. FROM/ TO FB: CARR FARE (10\ (22030145\

5.3Write the name of the passenger correctly as on the airline ticket NAME OF PASSENGER (2\

5.4Complete the TAT entry for Mr Bartowski s journey. (5\

5.5Advise Mr Bartowski on the following

5.5.1What is the minimum stay on this ticket? (1\

5.5.2Wh at is the maximum stay on this ticket? (1\

5.5.3Wh ic cancellation fee would he pay if he had not yet travelled? (1\ (22030145\ 16

5.5.4Which cancellation fee would he pay if he had travelled to Windhoek and wanted to refund the return leg of the journey only? (1\ [30] TOTAL: 200 (2203030

Topics Identified

Business EnvironmentsForms of OwnershipBusiness Plan

Mark Allocation

Total200 marks

Sections40 + 68 + 25 + 37 + 30 = 200 marks

Key Information

Contact Number0 219087865 · 011 765 6545

Paper information

TitleDocument

SubjectTravel Services

LevelN5

Document typeQuestion paper

Year2018

MonthJune

Pages25

Downloads7

Examination context

Decade2010s

Years ago8y

SeasonWinter (SH)

Start dayFriday

Exam periodJune 2018

Days since exam3,055

About Travel Services examination preparation

This TVET examination resource can be used as part of a structured revision programme. Past papers are most useful when learners attempt questions independently, work within a realistic time limit, and review their answers afterwards.

How to use this resource for revision

A TVET past examination paper is most useful when it is treated as an active revision exercise. Try the questions yourself before checking the corresponding memorandum. Where you make an error, identify the reason — was it a knowledge gap, a calculation mistake, an interpretation issue, or an examination technique problem?

For stronger examination practice, complete the paper without unnecessary interruptions and keep track of the questions that take the most time. Afterwards, review the memorandum and separate knowledge gaps from mistakes caused by interpretation, calculation, structure, or examination technique.

understanding question requirements

applying subject knowledge

working under time constraints

checking answers

identifying revision priorities

A practical revision approach

Start by completing the resource without looking at the memorandum. Review incorrect and incomplete answers afterwards and make a short revision list based on the areas that caused difficulty.

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File size1.04 MB

Pages25

Archived on8 September 2026

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