This section provides a quick preview of questions from the document. It may not display every question or the complete wording of each one. For the full content, including diagrams, tables and other information, view the original PDF above.
Q1— Section header —
1.1Choose a CODE from COLUMN B that matches a description in COLUMN A. Write only the letter (A L\next to the question number (1.1.1
1.1.10\in the ANSWER BOOK. COLUMN COLUMN
1.1.10First class travel A passenger with eyesight problems Does not get a seat and pays 10% of the adult fare The truck that lift passenger in
1.2Indicate whether the following statements are TRUE or FALSE by writing only 'True' or 'False' next to the question number (1. .1 1.
2.10\in the ANSWER BOOK.
1.2.1A travel agent provides the accommodation.
1.2.2A supplier acts as an intermediary.
1.2.3Harbours are part of public transport services.
1.2.4Attractions can be man made or natural.
1.2.5A client is also called a consumer. 22030134 Copyright reserved Please turn over
1.2.6SATSA enforces a code of conduct to protect the consumer.
1.2.7ASATA promotes safe, regular and economic air transportation.
1.2.8ICRA represents the smaller, independent car rental companies.
1.2.9Table Mountain is a principal.
1.2.10
1.3There are different components and governing tourism bodies in the travel and tourism industry. Explain the functions of each of the following components or governing bodies.
1.3.1ASATA
1.3.2FEDHASA
1.3.3GHASA
1.3.4IATA
1.3.540
Q2— Section header —
Q3— Section header —
3.1Use the are handouts on ADDENDUM A (attached\ for BA and SA to complete the missing information for the time table below.
3.1.1FIVE BA
3.1.2PLZ JNB
3.1.3SEVEN 1235
3.1.4BA6240
3.1.60630 SIX 0835 SIX BA6308 JNB
3.1.70900
3.1.80730 ONE SA8751 UTN JNB
3.1.9TWO
3.1.10
3.2Refer to the Fares andout on DDENDUM A (attached\ to calculate the fares for an adult,
Q4— Section header —
4.1Refer to ADDENDUM D (attached\ and answer the following questions about Madagascar.
4.1.1What is the capital and what is its three letter code? (2\
4.1.2What languages are spoken? (2\
4.1.3When is the best time to visit? (2\
4.1.4Do South Afri cans need a visa to enter? Yes/N (1\
4.1.5Where will the tourist visa be issued? (2\
4.1.6List SIX requirements to apply for a business visa. (6\
4.1.7Are there compulsory vaccinations? Name them. (2\
4.1.8How long is the above vaccination valid for? (1\
4.1.9List THREE tour operators. (3\ 22030134 Copyright reserved
4.2Provide the definitions for the following type of travellers:
4.2.1Tourist
4.2.2Transit passenger
4.2.3Alien
4.2.4Immigrant
4.2.5
4.3Name THREE types of passports. (3\
4.4Explain in your own words what the following headings in the GSA mean.
4.4.1Issuing authority
4.4.2Requirements
4.4.340
Q5— Section header —
5.1Differentiate between first class and business class. (6\
5.2Explain the following r ates.
5.2.1Rack rate
5.2.2Net rate
5.2.3
5.3Explain what the term exceptions to normal baggage means. (2\
5.4Give THREE examples of exceptions to normal baggage. (3\
5.5List FIVE different Accommodation categories. (5\
5.6Decode and describe the following meal codes.
5.6.1MAP
5.6.2CP
5.6.3
5.7List the behaviour that is prohibited on oaches (4\
5.8Below is the 'Reservation Procedure' in the wrong order. Rearrange the 'Reservation Procedure' in the correct order (steps\by writing the correct letter down next to the step. (6\
5.9What is the difference between a Cabana and a Penthouse (2\ [40] TOTAL SECTION B: GRAND TOTAL:40
Q2— Section header —
Q2— Section header —
Q3— Section header —
Q3— Section header —